Virtual Receptionist & Administrative Assistant – US Home Services

Virtual Receptionist & Administrative Assistant – US Home Services

We are hiring a full-time Virtual Receptionist & Administrative Assistant for three growing service businesses based in Oregon, USA.

Our businesses provide home improvement, exterior maintenance, and other professional services.

We are looking for someone who speaks excellent English, has experience handling American customers, and can help manage daily operations across all three businesses.

Responsibilities

• Answer incoming phone calls professionally for all three businesses
• Schedule customer estimates and appointments
• Follow up with Facebook leads and missed calls
• Respond to customer text messages and email s
• Manage Google Calendar appointments
• Update customer information in our CRM
• Follow up with customers who haven't accepted estimates
• Contact customers regarding outstanding invoices
• Assist with general administrative tasks during downtime
• Send management daily reports

Requirements

• Excellent spoken and written English
• Previous experience handling US customer phone calls
• Strong communication and organizational skills
• Reliable high-speed internet and quiet workspace
• Quality headset and computer
• Experience with CRM software preferred
• Ability to multitask and manage multiple businesses
• Professional, friendly, and dependable

Schedule

Monday–Friday, 8:00 AM–5:00 PM Pacific Time (Oregon, USA), with a one-hour unpaid lunch at noon 12 to 1

40 paid hours per week

Salary

$5–$7 USD per hour, depending on experience.

Long-term opportunity with potential pay increases based on performance.

How to Apply

Please submit:

1. Your resume and previous work experience.
2. A 60-second voice recording introducing yourself.
3. Details about your experience answering calls for US businesses.
4. Your internet speed and equipment setup.
5. Your expected hourly rate.

We are looking for a dependable, professional person interested in growing with our businesses long-term.