Travel company product administrator

Company Overview

We are a niche market holiday company specialising in Scuba Diving Holidays. We are leaders in Red Sea and Philippines diving holidays and have a broad range of worldwide locations we offer.

Role Overview

Role Objectives

• Drive activities that lead to positive revenue outcomes to allow for business growth
• Support existing brand product development and establishment of Egyptholidays, Liveaboardworld and Galapagos Holidays brands
• Support market leading strategies in line with marketing outcomes
• Support the documentation and enhancement of business processes to ensure a controlled and market leading operating environment

Role Outcomes

• Product

o Ability to set-up hotel, diving, liveaboard and excursion products to a quick standard for the sales team
o Support on-shore product admin with delivery of product management plan
o Ability to update media packs from supplier data, communicate with marketing and sales for review

• Product Finance Admin

o Managing day to day activities for the product manager
o Requesting contracts, quote prices, info for websites and then updating website
o Supporting team with ad-hoc requests
o Entering prices to systems and checking tour pricing in the quote system
o Contract review and highlight key areas for pricing

• Product Pricing

o Undertaking pricing checks and supporting marketing team with any needs and ad-hoc tasks

• Reservations Admin

o Build sample quotes for marketing, system flow checks
o Supporting sales team with itinerary building

• Projects

o Undertake product set-up projects to enable business expansion and new brand set-up

Person Skills for the Role

• Excellent attention to detail
• Excellent customer service approach and mindset
• Ability to use Microsoft office and Zoom
• Advanced IT skills, able to adapt and learn new systems
• Data entry and update
• Data checking skills
• Team player and natural supportive team member
• Advanced knowledge of English language, written and spoken
• Interested in the travel business sector
• Good with basic maths to calculate profit and margins
• Common sense and a can-do attitude
• Ability to work independently

Hours and Location

Hours of work: 40 hours per week. UK 6AM to 2.30PM – 30 mins meal break

We also offer:

• Annual bonus

Location: fully remote, Philippines located, must have good internet. You will need a PC, headset and a camera. Your work will be via remote logon to PC and local teams logon for meetings.

Work requirements

• Good quality PC with 16GB ram
• Two screens 1920x1080 (required for our inhouse systems)
• Headset
• Video camera – high resolution