Virtual Assistant – Dental Billing, Coding & RCM Specialist

We are looking for an experienced Virtual Assistant / Dental Billing & Revenue Cycle Management (RCM) Specialist to support a dental business based in California.

The ideal candidate must have hands-on experience using Curve Dental software, along with strong knowledge of dental billing and coding, PPO insurance, Denti-Cal, medical billing, and dental RCM.

Important: Applicants must have actual, hands-on experience using Curve Dental software. If you have never used Curve Dental, please do not apply.

We are looking for someone who can start ASAP and is interested in a long-term opportunity, with the potential to transition into a full-time position based on performance and business needs.

⏰ Work Schedule & Availability

Working hours: 9:00 AM–1:00 PM Pacific Time (California time)

Schedule: Part-time to start
Start date: ASAP
Future opportunity: Potential for additional hours and full-time employment

Applicants must be available to work during the specified Pacific Time schedule.

Key Responsibilities

Manage and follow up on dental insurance claims and outstanding balances.
Work extensively in Curve Dental software.
Handle dental billing, coding, and insurance verification.
Understand and apply common CDT dental procedure codes and relevant medical billing codes.
Work with PPO insurance plans and Denti-Cal.
Verify insurance eligibility, benefits, and coverage.
Submit claims, monitor claim status, and resolve denials or billing errors.
Manage accounts receivable (AR) and follow up on outstanding insurance and patient balances.
Review Explanation of Benefits (EOBs) and insurance payments.
Assist with dental Revenue Cycle Management (RCM).
Maintain accurate patient billing records.
Communicate professionally with insurance companies and the dental team.
Identify billing issues and help improve collections and revenue cycle processes.

Required Qualifications

Previous experience in a dental office or dental billing/RCM company.
Required: Hands-on experience using Curve Dental software.
Strong knowledge of dental billing and coding, including CDT codes.
Experience with PPO insurance plans and Denti-Cal.
Knowledge of medical billing and coding.
Experience with claims submission, denials, AR, EOBs, and insurance follow-ups.
Understanding of dental RCM processes.
Excellent attention to detail and organizational skills.
Strong English communication skills.
Ability to work independently and meet deadlines.
Reliable internet connection and appropriate work setup.

Availability to work from 9:00 AM to 1:00 PM Pacific Time.

Ability to start ASAP.

⭐ Preferred Experience

Experience working with California-based dental practices is highly preferred, particularly with Denti-Cal, California PPO insurance plans, and both dental and medical claims.

Application Questions

Please answer all five questions when applying:

How many years have you worked in the dental field, specifically in dental billing and RCM?

How many years of hands-on experience do you have using Curve Dental? Please briefly describe the tasks you have performed using the software.

What is your experience with PPO insurance, Denti-Cal, dental/medical coding, and insurance claims? Please provide specific examples.

Have you worked with California-based dental practices before? If yes, briefly describe your experience with Denti-Cal and California PPO plans.

Can you work from 9:00 AM to 1:00 PM Pacific Time, and how soon can you start?

Important Notice

We are specifically looking for someone with real, hands-on experience in Curve Dental and dental billing/RCM. This is not a general virtual assistant position.

If you do not have previous experience using Curve Dental software, please do not apply.

We are looking for a reliable, experienced professional who can contribute to our dental operations immediately, with the possibility of growing into a full-time role.