Inside Sales Representative

Are you the type of salesperson who loves closing deals, hates leaving money on the table, and knows how to turn a “let me think about it” into a booked job? We want you on our team!

JT is looking for a driven, confident, and highly organized Inside Sales Representative who knows how to sell over the phone. We're not looking for someone who simply answers inquiries and sends quotes. We need someone who takes ownership of every lead, follows up consistently, handles objections, and turns potential customers into paying customers.

If you enjoy talking to people, chasing opportunities, hitting targets, and seeing your hard work translate into results, this could be the perfect role for you.

What You'll Be Doing
Close sales over the phone. Turn inbound inquiries into booked jobs by building rapport, asking the right questions, presenting solutions, and confidently asking for the sale.
Move fast on new leads. Contact new inquiries within 5 minutes whenever possible. Speed matters, and we don't want good leads going cold.
Follow up like a pro. Call, text, and reconnect with customers who haven't booked yet. One call is rarely enough, and you'll know when to keep the conversation going.
Turn estimates into sales. Follow up on open quotes, address concerns, overcome price objections, and help customers make a decision.
Manage a busy pipeline. Keep track of new leads, callbacks, text conversations, pending estimates, and scheduled jobs without letting opportunities slip through the cracks.
Keep the CRM updated. Record accurate notes, track every conversation, and make sure every lead has a clear next step.
Coordinate with the team. Help customers with scheduling, answer questions, and ensure a smooth experience from the first call to the booked job.
Hit your numbers. Work toward daily sales goals, strong conversion rates, and consistent performance.
Who We're Looking For
We're looking for a salesperson first, not just a customer service representative.

You might be a great fit if you:
Have 2–5+ years of experience in inside sales, telesales, appointment setting, or phone-based sales.
Are comfortable spending most of your workday making and receiving calls.
Know how to handle objections, discuss pricing, and confidently ask customers to buy.
Don't give up after one unanswered call or one “not right now.”
Can manage multiple conversations and tasks without losing track of important details.
Are comfortable using CRMs, phone systems, text messaging platforms, and scheduling tools.
Communicate in clear, natural, professional English.
Take ownership of your results and don't need someone constantly reminding you what to do.
Are competitive, coachable, organized, and motivated by hitting targets.
Can take feedback, participate in call reviews, and work on improving your sales skills.
Experience in home services is a plus, but it's not required. If you've sold HVAC services, roofing, plumbing, cleaning services, insurance, automotive services, memberships, or other consumer services over the phone, we'd love to hear from you.

We can teach you our services and systems. What we can't teach as easily is the drive to pick up the phone, follow up, and close the deal.

What Success Looks Like
We want someone who takes every lead seriously and understands that every missed follow-up could mean a missed sale.

Here are the results we're working toward:

New leads contacted in under 5 minutes whenever possible.
A target booking/close rate of 50% or higher.
Consistent follow-up on every open estimate and sales opportunity.
A meaningful contribution toward JT's daily sales goal of $20,000+.
Accurate CRM records and a pipeline where no lead gets forgotten.
These are performance targets, not guarantees. Your ability to consistently execute, learn, and improve will matter.

What This Job Is NOT
Let's be clear about a few things.

This is not a passive customer service role where you answer questions and wait for the next call.
This is not a job where you send a quote and hope the customer gets back to you.
This is not a fit for someone who dislikes making outbound calls or following up multiple times.
This is not a role for someone who needs constant supervision to stay productive.
Some customers will say no. Some won't answer. Some will push back on price. That's part of sales. We need someone who stays professional, keeps moving, and knows how to create opportunities instead of waiting for them.

Why Join JT?
Work remotely from home.
Be part of a team that values initiative, accountability, and results.
Develop your phone sales, objection-handling, and closing skills.
Have clear performance goals so you know what success looks like.
Get the opportunity to make a real impact on the company's growth.