Canadian Mortgage Assistant

Hiring: Full-Time Mortgage Assistant – Document Processing & Condition Fulfillment (Remote VA)

Strata Mortgages Inc. is looking for a highly organized, detail-oriented, and tech-savvy Mortgage Assistant to support our growing Canadian mortgage brokerage. This full-time role will focus on document processing, lender condition fulfillment, and keeping mortgage files moving smoothly from submission through to closing.

Responsibilities:

Collect, review, and organize borrower documents for mortgage applications.

Process and upload documents to lender portals and mortgage platforms.

Manage lender conditions from approval through to closing.

Track outstanding conditions, follow up with clients and brokers, and ensure documents are received on time.

Review documents for completeness, accuracy, and consistency before submitting them to lenders.

Maintain organized digital files and accurate file notes.

Coordinate with mortgage agents, lenders, underwriters, and other fulfillment partners.

Monitor file progress, identify outstanding items, and proactively resolve administrative issues.

Assist with mortgage submissions, closing requirements, and general back-end processing as needed.

Requirements:

Previous experience in Canadian mortgage processing, fulfillment, or mortgage administration.

Strong understanding of Canadian mortgage terminology, lender conditions, and supporting documentation.

Experience uploading documents and fulfilling conditions through lender portals.

Familiarity with Finmo and Google Workspace is a strong asset.

Tech-savvy, extremely organized, and highly detail-oriented.

Able to work at a fast pace, manage multiple files, and meet tight deadlines.

Proactive, dependable, and comfortable working independently with minimal supervision.

Strong written English and professional communication skills.

Position Details:

Full-time, remote position.

Must be available to work during Canadian business hours.

Long-term opportunity with a growing mortgage brokerage.

We’re looking for someone who takes ownership of their files, follows up without being asked, catches missing documentation, and ensures lender conditions are fulfilled accurately and efficiently.

To apply: Please provide your Canadian mortgage processing experience, the lender portals and software you have used, and your availability to work Canadian business hours.