Remote Orthodontic Biller

Employment Type: Full-time
Work Schedule: Mon to Fri, 8:00 AM – 4:30 PM Pacific Time

About Us
Sola Kids Dental & Orthodontics is a growing dental group in Los Angeles, California, with four offices offering general dentistry and orthodontics to kids, teens, and adults. Our Remote Operations Coordinators (ROCs) work behind the scenes as the office's best partner, with one goal: maximize production and collections so our teams can focus on patients.

We're adding a dedicated Ortho biller to own orthodontic billing across our offices.

What You'll Do

Submit and track orthodontic insurance claims (initial banding, monthly/periodic billing, retention) for PPO patients
Verify orthodontic benefits, including lifetime maximums, age limits, waiting periods, and payment frequency
Post payments and EOBs accurately, and keep patient ledgers clean and balanced
Work denials, rejections, and aging AR; follow up with insurance carriers and submit appeals when needed
Monitor ortho payment plans and patient balances, and flag missed payments or discrepancies
Audit ortho accounts proactively so errors are caught early, not months later
Keep clear notes in the practice management system and close every loop with the offices
Escalate chart, billing, or documentation issues quickly and clearly
Learn our Medi-Cal (Denti-Cal) ortho process over time (we'll train you)
Training and Reporting
You'll train one-on-one with our Director of Operations for about your first month to learn our ortho billing workflows, then transition to report to our billing lead.

Requirements

2+ years of US dental orthodontic billing experience (required)
Strong understanding of how ortho insurance pays over the course of treatment
Experience working denials, appeals, and AR follow-up with US carriers
Excellent written and spoken English
Extreme attention to detail and an ownership mindset: every claim matters
Reliable computer, fast stable internet, and a quiet workspace with backup power/internet
Available to work US Pacific Time hours
Nice to Have

Open Dental experience is a plus
Medi-Cal/Denti-Cal experience (not required)
Experience with patient financing or payment plan platforms
Why Join Us

Long-term, stable full-time role
Paid training with a supportive, experienced team
How to Apply
Send the following:

Your resume
A short summary of your orthodontic billing experience (practices, software used, typical volume)
In one or two sentences: how does orthodontic insurance usually pay out over a treatment plan?
Start your application with the words "Ortho Ready" so we know you read the full post