Remote Patient Intake & Appointment Setter (Call Center / Sales)

Full-Time | Work From Home | Shifts Available 24/7
*Only candidates who followed the instructions will be considered.

About the Role
We're hiring call center agents for a US-based healthcare client. You'll speak with prospective patients over the phone, answer their questions, qualify them, and book consultations with providers. If you have sales or call center experience and enjoy helping people, this role is for you. You don't need a medical background.

What You'll Do

• Take inbound calls and make outbound follow-up calls to prospective patients
• Ask qualifying questions and set appointments with providers
• Handle questions and objections professionally
• Log every call and patient detail accurately in our CRM
• When call volume is low, help with business development, social media, SEO, or LinkedIn and email outreach

Requirements

• Sales, appointment setting, or call center experience (inbound and outbound)
• Excellent spoken and written English with a clear, confident phone voice
• Empathetic, patient, and good at building rapport quickly
• Organized and detail-oriented
• Willing to work assigned shifts, including nights, weekends, and holidays
• Reliable internet, a quiet workspace, a headset, and a backup power or internet plan

Preferred:

• Medical Doctor (MD/DO) or other medical or healthcare background
• Bilingual (English/Spanish)
• Experience with digital marketing, SEO, social media management, or LinkedIn and email outreach
• Familiarity with CRMs, dialers, or scheduling tools

What We Offer

• Full-time, long-term remote work
• Monthly performance bonuses
• Growth opportunities as the team expands
• Training and a supportive team

How to Apply
Please send:
1. Your resume
2. A short voice recording or video (1–2 minutes) introducing yourself and your call center or sales experience
3. Your preferred shift and the date you can start
4. Any tools you've used (CRM, dialer, marketing tools)
5. Include the answers to these questions

• What type of B2C outbound calls have you done, and what were your results?
• What type of B2B outbound calls have you done, and what were your results?