AI Operations Lead — Full-Time, Remote (Philippines)

We're a group of four companies, and we're hiring one exceptional person to run operations across all of them with AI tools. You will build and operate the systems that enable each company to run efficiently; you will not replace the functional managers or assume responsibility for their people management.
ARC Group - in-office BPO teams (10+) for mid-sized US companies. No onboarding fees, no contract lock-in.
ARC Remote - managed remote staffing for US small businesses.
Kipkeh Media - a WhatsApp media channel for the Orthodox Jewish community.
SetCo / ---------- - business entity-formation services.
You report directly to the founder. You'll work closely with our Chief of Staff, she builds the structures, systems, and trusted ground operations; you bring AI-powered execution, optimization, and intelligence. Complementary strengths, not a hierarchy.
CORE OPERATING PRINCIPLES
Read this carefully: this is a job for a human being who is exceptionally good at using AI tools. Not "uses ChatGPT sometimes." You take entire workflows, lead generation, performance reporting, content planning, billing, invoicing, follow-ups and rebuild them so one person with the right AI stack does what used to take a team.
However, AI is a means, not the objective.
Impact over tools: We are not automating for automation’s sake. Every system you build must improve revenue, speed, accuracy, cost, visibility, or operational capacity.
Build before you automate: You don’t automate broken processes. First understand the business objective, map the workflow, identify failure points, simplify the process, and then automate what should be automated.
Human judgment: You know when NOT to automate. You understand where human judgment, client relationships, management decisions, and executive judgment must remain human.
AUTHORITY & ESCALATION
You are expected to independently identify problems, recommend solutions, and implement approved operational improvements. You may modify systems and workflows within your area of ownership, but significant changes affecting clients, staffing, pricing, contractual commitments, or company-wide processes require founder approval.
PRIORITIES, IN ORDER
ARC Group pipeline. This is the money. Build the machine that fills it.
ARC Remote running without the founder. Systematize it until he only shows up for relationships and closes.
Kipkeh operations. Money workflow, creator direction, performance intelligence.
NewLLC - automations & processes. Set up the automations and processes alongside the Chief of Staff, so we can hire an admin who handles client relations, billing, filing, and account management and upsells clients into ARC Remote and Kipkeh.
THE MANDATE
Process & SOP Automation - Automate, and continuously improve operational workflows within your assigned areas if necessary. Coordinate with the Chief of Staff and functional owners before materially changing established business processes.
Data & AI Responsibility - You will work with sensitive business, client, employee, and candidate information. You must use approved tools, follow company data-handling rules, and never upload confidential information into an AI platform without authorization.
Marketing - our highest-leverage early win (see below).
Sales support - pipeline tracking, follow-up systems, proposal/invoice workflows. (Closing stays with the founder.)
Recruitment - help hire the roles behind you: screening support, structured interview workflows, candidate tracking.
Management oversight (systems, not people) - build the intelligence layer our managers run on: dashboards, underperformance alerts, KPI tracking, staffing-ratio models. You make problems visible early with data. You do NOT have performance conversations or manage anyone's motivation - when your systems flag a problem, you bring the data to the manager or founder, and they handle the human side.
Systems - design workflows that don't break: edge cases handled, handoffs clean, documented.
Data & reporting - turn raw, messy operational data into decisions. Daily numbers, weekly what's-working analysis, forecasts.
Content operations & direction - direct our on-camera creator with data-backed briefs: what to film, when, and why.
Billing, invoicing, payment tracking - build the money workflow from zero and run it.
Keep up & be ahead - your AI stack is never stale. You bring us tools and methods before we know we need them.
YOUR FIRST BIG WIN: BUILD OUR MARKETING ENGINE
Our Chief of Staff currently runs a small email lead-gen motion for ARC Group - personally sending 50–100 email s, no sequences, no A/B testing. It's time-consuming and going nowhere. The stack is already paid for: Google Workspace + Instantly + Apollo + NeverBounce.
Your job: turn it into a real pipeline machine. Target: 500+ email s/week with proper sequences, A/B testing, AI-assisted personalization, tracked follow-ups, and a dashboard the founder can read in 60 seconds. You'll also run the support system behind the founder's LinkedIn outreach, which activates alongside this plan.
Who we're selling to: 50–250 employee companies in three verticals - logistics / freight / supply chain, medical offices (healthcare back-office), and voice agents (customer support / call centers). The offer: in-office BPO teams, no onboarding fees, no contract lock-in.
This is how we land our next BPO clients, and it's the single highest-leverage thing you can do in your first 60 days.
WHAT YOU'LL OWN
The pipeline machine. List building from the ICP, Instantly sequences, A/B tests, reply triage, follow-up automation, weekly pipeline dashboard. The engine runs; you report the numbers.
ARC Remote, systematized. Map everything the founder does personally; pull it off his plate one workflow at a time. Goal: it runs day-to-day without him.
The money workflow. Advertiser roster, rate sheet, invoices generated from published logs, overdue tracking with follow-up drafts, a Monday money dashboard.
Direct our on-camera creator. He shoots; you think. Turn weekly view data into specific daily shoot briefs backed by numbers, not vibes.
Performance intelligence. Daily view-curve reports from our frame logs. Flag underperforming posts within hours. One-page weekly "what's working" analysis that drives next week's plan.
Management intelligence systems. The dashboards, alerts, and KPI tracking our team leads and account managers run on. You build the visibility; managers handle the people.
Founder's daily digest. One morning briefing: yesterday's numbers, today's plan, decisions needed.
MUST-HAVES
Real, demonstrable AI-tool expertise across: LLMs (advanced prompting, custom assistants/agents), spreadsheet automation (complex formulas, Apps Script or equivalent), data analysis, and workflow automation (Zapier / Make / n8n or similar). We test this live - claims without proof don't pass.
You've built reports or dashboards from raw, messy data before.
Marketing/lead-gen experience: email outreach, list building, sequencing, follow-up tracking - or a credible plan to build it fast.
You've built or run a billing/invoicing tracker before - or can design one from zero in the interview.
Strong written English. Clear, brief, structured async communication.
Full-time, Philippines-based. This is a 40-hour/week role on a steady, fixed schedule with US-morning (EST) overlap.
No job stacking, no exceptions: this is your only full-time job. No second jobs, freelance clients, or side gigs that compete for your working hours or attention.
Professional setup: 16GB+ RAM, backup internet and power.
NICE-TO-HAVES
Media or content-operations experience.
Experience with remote teams across time zones.
Familiarity with Orthodox Jewish community norms (modesty and kashrus guardrails apply to our channel) - or a fast learner.
WHAT SUCCESS LOOKS LIKE: 30 / 60 / 90
Day 14: Email engine live - 500+/week sending on Instantly with sequences and A/B tests. Baseline bounce and unsubscribe rates are actively tracked. First sprint launched on the ICP; LinkedIn support running. ARC Remote audit done: every founder-touch workflow mapped, first one pulled off his plate. The money workflow started. Trial decision point: performing at band level, or we part ways.
Day 30: Email engine at full volume - 500+/week sending, 2+ A/B tests run with learnings logged. Focus shifts to quality metrics: positive reply rate, qualified replies, meetings booked, and cost/time per qualified opportunity. Reply triage + follow-up system operating with same-day turnaround; pipeline dashboard live. ARC Remote: founder-touch workflows mapped, first SOPs delivered. Creator working from your briefs; first what's-working analysis delivered.
Day 60: The engine runs on rhythm without babysitting. Weekly experiment cadence with results logged. ARC Remote workflows documented and handed over - tracked by the number of workflows automated and measurable hours/cost/error reduction. Underperformer alerts firing same-day. You're the person who spots what's broken across the companies before anyone else does.
Day 90: ARC Group top-of-funnel runs without founder involvement; ARC Remote operates without him; Kipkeh money workflow and creator direction humming. We're scoping your systems across all four companies.
COMPENSATION
$400–600/week, paid weekly via Wise. Full-time, long-term. Exceptional performers grow fast here - including beyond this band. This is a high-impact role with a growth path across four companies.
Trial terms: the first 2 weeks are a paid trial. You come in at a band based on what you demonstrated in the hiring process and in those 2 weeks you have to show it was real. If you're not performing at your band's level, we part ways fast and fairly.
HOW TO APPLY
Record a 2-minute Loom (screen share): show ONE real workflow you automated with AI tools - before, what you built, after. Real example, not a tutorial.
Complete our test task (we send it after your Loom). The test task is paid - $25 USD via Wise. Candidates wh