URGENT | Customer Service Associate (Non-Voice)

What to do:
-Handle customer service inquiries for a premium women’s clothing brand
-Support customers through written communication
-Assist with Shopify/eCommerce order-related concerns
-Handle inquiries related to returns, exchanges, refunds, store credit, order issues, product questions, and sizing/style concerns
-Provide professional, polished, and customer-oriented support
-Handle complex customer situations independently.
-Manage multiple tasks and prioritize workload effectively.
-Communicate professionally with customers and take ownership of issues.

Qualifications:
-Strong critical thinking and problem-solving skills
-Excellent information retention
-Strong multitasking and time management
-Ability to work independently with minimal supervision
-Strong written communication and customer service experience
-Must have managerial experience
-Must have two working laptops, including one backup.
-Reliable power and internet arrangements are important.

If interested, send your updated CV to ----------