Outbound Calling & Email Outreach (Healthcare / Home Care)

Who we are

We are a healthcare and residential services company in Houston, Texas. We operate group homes and a home care agency. Our growth depends on consistent outreach to the people who refer patients to us: hospital discharge planners, case managers, and social workers.

The role

This is a high-volume outbound calling role. The target is 100 dials per day from a list we provide. You will be calling US healthcare professionals, including discharge planners, case managers, social workers, facility staff, and home care prospects. Log every call outcome, book callbacks, and pass warm leads to our US team.

Schedule
Night shift, covering US Central business hours. Confirm exact hours before posting (approx. 9:00 PM to 6:00 AM Philippine time). The schedule is fixed. No rotating shifts.

Pay

• Starting pay: $4.50 per hour
• Increases to $5.50 per hour after 4 weeks of training
• Paid hourly for time worked, with each hour tracked for call activity, duration, and quality
• Compensation reflects tracked call quality

How we track work

Every hour you work must show measurable activity. We track call count, call duration, and call quality through our phone monitoring system (Quo). All calls are recorded and reviewed.

What you must have

• Prior cold calling experience. This is not an entry-level position. Applicants without experience will not be considered.

• Excellent spoken English. You will speak with American healthcare professionals for hours every day. Clear, confident, and easy to understand.

• Proven high call volume in a previous role

• Stable internet (please state your speed), a noise-cancelling headset, and a quiet, private room

• Willingness to work the night shift consistently, long term

Nice to have, not required

• Experience calling US healthcare, home health, or residential care

Training

• Paid training first 4 weeks
• Call outs are not permitted during training weeks. Anyone who makes a call out during training will be terminated.
• Starting pay applies during training, with the increase after 4 weeks

Equipment and connectivity

You are responsible for your own equipment and internet connection. Time lost to equipment or Wi-Fi problems is not paid.

• Live interview on Zoom. Open interview date: Tuesday, October 13
• Candidates must answer on their own. Using AI tools to answer interview questions will disqualify you.
• Recording and monitoring consent is required before start

How to apply

Start your application with the word HOUSTON so we know you read this posting fully. Applications without it will not be reviewed. Please send:

• Your resume
• A 60-second voice recording (Vocaroo link is fine) with your name, your cold calling background, and the most calls you have made in one day
• One sentence on why night shift works for you

We reply to every serious applicant. Shortlisted candidates will be invited to a live Zoom interview.