Reception admin

Job Overview:

We are looking for a reliable, organized, and friendly Administrative Assistant to join our team. You will be the main voice and first point of contact for our clients. Your primary job is to answer incoming phone calls, manage the company inbox, and provide helpful, polite customer service.

Key Responsibilities:

• Answer Phone Calls: Handle incoming phone calls with a polite tone, take clear messages, screen inquiries, and transfer calls to the right team members.
• Manage Email s: Check the main email inbox daily, reply to standard customer questions, and forward complex issues to management.
• Schedule & Coordinate: Book and confirm client appointments, meetings, or service calls.
• Data Entry & Records: Update customer logs, file digital or physical documents, and keep track of daily communication records.
• General Support: Assist the office team members with light administrative tasks. Preparing invoices, follow up calls.

Required Qualifications:

• Experience: 1–2 years of experience in an administrative, reception, or customer service role.
• Communication Skills: Strong verbal and written communication skills in English (clear phone voice and professional email etiquette).
• Tech-Savvy: Comfortable using email clients (Gmail, Outlook), phone systems, and basic office software (Microsoft Office or Google Workspace).
• Organization: Ability to multitask, stay calm during busy hours, and manage your time well.

Job Type & Details:

• Position Type: Full-Time
• Location: Remote
• Hours: Monday to Sunday both day and night shift are available

Shifts are 4am-12pm 12pm-8pm