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Dropshipping Customer Service VA

Confidential employer

Posted 10/11/2026Rate visible after sign-upSource: Curated from source
Customer Service
Shopify
About the Role

Hiring: Experienced Dropshipping Customer Service VA – Dispute & Refund Prevention

We're looking for an experienced dropshipping Customer Service VA.

Our store is currently experiencing long shipping times due to shipping delays and logistical issues.

We need someone who is extremely skilled at handling frustrated customers, calming them down, and keeping them satisfied despite long shipping times.

Our #1 priority is significantly reducing refund requests and Shopify disputes/chargebacks.

You must have proven experience handling shipping delays, preventing unnecessary refunds, and resolving customer complaints before they escalate into disputes.

To apply: Tell us about your experience reducing refunds and chargebacks, especially for dropshipping stores with long shipping times.

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