Back to Jobs
Customer Support
Dropshipping Customer Service VA
Confidential employer
Customer Service
Shopify
About the Role
Hiring: Experienced Dropshipping Customer Service VA – Dispute & Refund Prevention
We're looking for an experienced dropshipping Customer Service VA.
Our store is currently experiencing long shipping times due to shipping delays and logistical issues.
We need someone who is extremely skilled at handling frustrated customers, calming them down, and keeping them satisfied despite long shipping times.
Our #1 priority is significantly reducing refund requests and Shopify disputes/chargebacks.
You must have proven experience handling shipping delays, preventing unnecessary refunds, and resolving customer complaints before they escalate into disputes.
To apply: Tell us about your experience reducing refunds and chargebacks, especially for dropshipping stores with long shipping times.
Track this external role
Sign in to save this listing and apply through the original source.
Sign in to SaveReport JobOpen Original Listing