OPERATIONS MANAGER

We’re Hiring: Operations Manager

USA Cleaning Business | Full-Time Position

Are you a natural leader with a passion for sales, organisation, and getting results? Do you have experience in Airbnb operations and sales, and are you ready to take the next step in your career?

We’re looking for a motivated, driven, and confident Operations Manager to take charge of our day-to-day operations, lead a small team, and help drive our cleaning business forward.

This is an exciting opportunity for someone who wants to take ownership, make an impact, and grow alongside an ambitious company.

Airbnb experience and sales experience are essential for this role.

Your Responsibilities

• Lead and manage a small team, ensuring daily operations run smoothly and efficiently.
• Drive business growth by securing new clients and converting enquiries into paying customers. Performance-based bonuses are available.
• Manage client and cleaner application forms, ensuring all paperwork is completed accurately and promptly.
• Contact cleaners to confirm their rates, availability, and suitability for jobs.
• Send invoices to clients and ensure all invoices are received from cleaners.
• Coordinate cleaning schedules and ensure cleaners arrive on-site as agreed.
• Arrange and oversee property walkthroughs where required.
• Maintain strong relationships with clients, cleaners, and business partners.
• Take ownership of the company’s front-line operations, ensuring clients receive a professional and reliable service.
• Identify opportunities to improve processes, increase revenue, and support the company’s continued growth.

Working Hours

• Monday to Friday: 9:00 AM – 5:30 PM EST, with working hours adjusted as required. Min 37.5 a week
• One-hour unpaid lunch break.
• Some weekend work may be required when necessary.
• Full-time position for the right candidate.
• Pay is weekly and negotiable

Who We’re Looking For

We want someone who:

• Has proven Airbnb and sales experience — both are essential.
• Has strong leadership and team management skills.
• Is confident communicating with clients, negotiating rates, and winning new business.
• Is highly organised, proactive, and capable of managing multiple priorities.
• Takes initiative, solves problems, and works well under pressure.
• Is motivated by targets, performance, and business growth.
• Can work independently, take responsibility, and make decisions.
• Wants to build something long-term rather than simply turn up for a job.

What’s in It for You?

We believe in rewarding people who deliver results.

As the business grows, there will be opportunities for your earnings and responsibilities to grow too. Bonuses are available for bringing in new business, giving you the opportunity to increase your earnings through your performance.

This is a role for someone who wants to be involved, make decisions, and play a key part in the company’s future.

Ready for the Challenge?

If you’re ambitious, commercially minded, and confident you have what it takes to lead a team and help grow a cleaning business, we want to hear from you.

Send us your CV and tell us why you’re the right person for the role.

Are you ready to take ownership, deliver results, and grow with us? We look forward to hearing from you!