Bilingual Virtual Assistant (French/English): GoHighLevel CRM & Client Follow-Up

Infinite Auto Care specializing in paint protection film, ceramic coating, window tinting, wraps, and detailing. We're looking for a bilingual VA to run our GoHighLevel CRM and make sure every lead and client gets followed up and booked.

What you'll do

Manage our GoHighLevel account: pipelines, contacts, conversations, and calendar
Call new leads and past clients to follow up on quotes and book appointments
Send SMS and email follow-ups and keep conversations moving until they're booked or closed
Keep pipeline stages, notes, and tags accurate after every interaction
Confirm upcoming appointments and reschedule no-shows
Flag hot leads and urgent requests to the owner

What you need

Fluent spoken and written French and English (most of our clients are in Quebec)
Hands-on GoHighLevel experience (pipelines, workflows, calendars, conversations)
Comfortable on the phone, including cold and warm follow-up calls
Organized and consistent: no lead goes more than [24 hours] without a response
Reliable internet and a quiet place to take calls

Nice to have

Experience in automotive, detailing, or appointment-based service businesses
Experience building or editing GHL workflows and automations
Sales or booking experience with measurable results

Hours:
This is an on demand position. you answer leads whenever they come in

How to apply
Send the following to ---------- with the subject line "Bilingual VA – GHL":

Your resume
A short voice recording (1–2 minutes) introducing yourself, half in French and half in English
A brief description of how you've used GoHighLevel in past roles