Sales & Client Relations Specialist

Sales & Client Relations Specialist

Full-Time | Remote | US Market | Excellent English & Strong Sales Skills Required

Company: Kynetik — by Nova AI Labs
Industry: Consumer App Growth / Digital Marketing
Location: Remote — Philippines
Compensation: Competitive base salary + performance incentives, based on experience

About Kynetik

Kynetik is a growth service operated by Nova AI Labs, an Australian technology company.

We help consumer apps grow through creative strategy, short-form content production, TikTok and Instagram distribution, and continuous performance testing.

We're looking for a highly persuasive, confident, and results-driven Sales & Client Relations Specialist who can turn interested prospects into qualified sales opportunities and build strong relationships with our clients.

This is not a typical administrative or virtual assistant role. We need someone who knows how to SELL.

Key Responsibilities

1. Sales Pitching & Lead Conversion

• Engage with inbound leads generated through Meta advertising, website inquiries, and other marketing channels.
• Confidently explain and pitch Kynetik's services to consumer app founders and business owners.
• Understand each prospect's challenges and clearly communicate how Kynetik can address them.
• Deliver compelling, natural, and personalized sales pitches through email , messaging, and video calls.
• Build trust, create interest, and communicate the value of our services.
• Handle common objections about pricing, effectiveness, competition, and expected results.
• Identify buying signals and move interested prospects toward the next step.
• Follow up strategically to improve conversions.
• Conduct initial discovery conversations and book qualified strategy calls with the founder.

2. Lead Qualification & Appointment Setting

• Qualify prospects based on their product, business goals, marketing requirements, and purchasing readiness.
• Prioritize high-quality prospects rather than simply increasing appointment numbers.
• Schedule and confirm strategy calls.
• Maintain professional communication before and after meetings.
• Follow up with leads who have not responded or have missed appointments.
• Ensure every qualified lead receives timely attention.

3. Client Relations & Communication

• Maintain professional relationships with existing clients.
• Respond promptly to routine customer inquiries.
• Communicate approved campaign updates and reports.
• Collect feedback and identify potential concerns.
• Manage follow-ups and support customer retention.
• Escalate important commercial decisions or client issues directly to the founder.

4. CRM & Sales Pipeline Management

• Maintain accurate lead and client records.
• Track prospects through each stage of the sales pipeline.
• Monitor follow-up schedules and pending decisions.
• Record objections, customer requirements, and sales opportunities.
• Prepare daily lead updates and weekly sales performance reports.

Essential Requirements

Excellent Sales & Persuasion Skills — Critical

We are looking for someone who can:

• Sell confidently without sounding aggressive or desperate.
• Understand customer pain points and position a solution effectively.
• Deliver a structured, compelling sales pitch.
• Ask intelligent discovery questions.
• Build rapport quickly with founders and decision-makers.
• Handle objections calmly and persuasively.
• Communicate value instead of relying on discounts.
• Guide conversations toward a clear next step.
• Follow up consistently without sounding robotic.
• Demonstrate genuine confidence during customer conversations.

Previous experience in B2B sales, appointment setting, sales development, or consultative selling is strongly preferred.

Exceptional English Communication — Mandatory

• Near-native fluency in spoken and written English.
• Natural, confident, articulate communication suitable for US business customers.
• Excellent grammar, vocabulary, listening comprehension, and conversational skills.
• Ability to communicate persuasively without reading from scripts.
• Professional written communication with appropriate tone and clarity.
• Ability to think quickly and respond naturally during live sales conversations.

An accent is not a d ---------- factor. Clarity, fluency, confidence, and persuasive ability are what matter.

Professional Experience

• Experience working with US or other international clients.
• Familiarity with CRM and appointment scheduling tools.
• Strong organizational and follow-up skills.
• Comfortable using Google Workspace and online communication platforms.
• Ability to work independently and meet performance expectations.
• Reliable internet connection and a suitable environment for professional calls.

Preferred Experience

• Digital marketing or agency sales
• Consumer apps, SaaS, or technology services
• Selling monthly service retainers
• Lead conversion from Meta advertising
• Sales discovery calls and objection handling
• Customer relationship management

Reporting Structure & Authority

You will report directly to the founder.

This position focuses on sales, lead qualification, and client relationships.

You will not manage our creative team, assign production tasks, control publishing accounts, or make independent pricing and contractual commitments.

You may present approved services and sales proposals, but final commercial agreements and exceptions require founder approval.

Working Hours

• Availability overlapping US business hours
• Consistent schedule agreed during hiring

Performance Expectations

Your performance will be measured through:

• Number of qualified leads
• Qualified strategy calls booked
• Appointment attendance rate
• Lead-to-appointment conversion rate
• Quality of sales conversations
• Consistency and effectiveness of follow-ups
• CRM accuracy
• Customer satisfaction
• Contribution to closed sales and client retention

We value meaningful sales results—not just the number of messages sent.

How to Apply

Please submit the following:

1. Professional Introduction

Describe your previous sales experience, including the products or services you have sold and the types of customers you have worked with.

2. English & Sales Pitch Video — Mandatory

Record a 2-minute video in English.

Scenario:

You are speaking with a US-based consumer app founder who has launched an app but is struggling to attract users.

Introduce yourself as a representative of Kynetik and deliver a convincing sales pitch explaining why the founder should consider our services.

Your pitch should demonstrate:

• Confidence
• Natural English fluency
• Persuasive communication
• Understanding of customer pain points
• Clear explanation of value
• A compelling invitation to book a strategy call

Do not simply read a script. We want to see how naturally and confidently you sell.

3. Objection Handling — Mandatory

Respond to these three customer objections:

Objection 1: "We already have someone creating social media content for us. Why would we need Kynetik?"

Objection 2: "How do I know your service will actually help us get app downloads?"

Objection 3: "Your service sounds expensive. Why shouldn't I just hire a freelancer?"

Provide concise, persuasive responses in your own words.

4. Experience & Availability

Include:

• Years of sales experience
• Experience with US customers
• Previous sales achievements, where available
• Expected monthly salary in USD
• Full-time availability
• Earliest available start date

Our Selection Process

Shortlisted candidates will participate in a live sales role-play interview.

We will evaluate your ability to understand a customer's needs, deliver a convincing sales pitch, handle objections, and guide the conversation toward a next step.

We are looking for a strong salesperson—not simply someone who speaks good English.

If you are confident, persuasive, articulate, organized, and enjoy selling valuable services to business owners, we'd love to hear from you.

Kynetik — by Nova AI Labs