Outbound Sales Caller / Lead Follow-Up Specialist

About us
Jay's Heating, Air & Plumbing is a four-generation HVAC, plumbing, and electrical company serving North Carolina and Virginia, with 50+ employees. We're growing, and we're building an offshore support team to back up our in-house office staff.

What you'll do

• Work call lists of past customers and open estimates for home comfort services
• Follow our call script and playbook to book in-home appointments
• Log every call and outcome in our tracker
• Hand warm leads to our sales team and follow up on missed opportunities

Requirements

• 1+ year of outbound calling or appointment-setting experience
• Clear, friendly, natural-sounding American English on the phone
• Comfortable following a script while sounding conversational
• Organized, self-motivated, and able to take coaching
• Stable internet and a quality headset
• Available during US Eastern business hours

Schedule: Part-time to full-time, long-term.

Pay: $5-7 per hour, plus a bonus for every booked appointment (details at interview).

To apply
Send your resume and a 60-second voice recording introducing yourself. Include your internet speed and your experience with phone work.