UGC Manager – Creator Sourcing & Management (7-Figure Supplement Brand)

We’re a fast-growing, 7-figure supplement brand looking for an experienced UGC Manager to take full ownership of our creator operations, UGC production and creator community (our Trybe).

We need someone highly organised, proactive and experienced who can independently manage the entire UGC process from sourcing creators to final content delivery.

Key Responsibilities

• Own all UGC creator sourcing, outreach, screening, recruitment and onboarding.
• Manage and grow our Trybe creator community, keeping creators engaged and consistently producing content.
• Handle all creator communications, follow-ups, negotiations, contracts and payment coordination.
• Work closely with our creative strategists to source specific creators for campaigns and creative concepts.
• Write and distribute creator briefs, scripts and content guidelines.
• Supply creators with B-roll, hooks, references and supporting creative assets.
• Manage UGC production timelines, submissions, revisions, approvals and deadlines.
• Organise and maintain our entire UGC library in ---------- , ensuring all content is properly labelled, categorised and easily accessible.
• Track creator deliverables, performance, costs and content usage rights.
• Build efficient systems to scale creator sourcing and UGC production.

Requirements

• Proven professional experience in UGC management is mandatory.
• Experience managing multiple UGC creators and campaigns simultaneously.
• Strong understanding of TikTok, Instagram Reels and performance-driven paid social creatives.
• Experience with creator sourcing, briefing, communication and payments.
• Excellent organisational and project management skills.
• Experience with ---------- or similar content management platforms.
• Ability to work independently, take ownership and consistently meet deadlines.
• Experience with e-commerce, DTC or supplement brands is a strong advantage.

Who We're Looking For

Someone who has already managed UGC operations for a brand or agency and knows how to build and maintain a reliable pipeline of quality creators.

This is not an entry-level position. We need someone who can take complete ownership of our creator operations with minimal supervision.

To Apply

Please include your previous UGC management experience, brands you've worked with, the number of creators you've managed and examples of relevant campaigns or systems you've built.