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Customer Support
Customer Support & Sales Agent
Confidential employer
Outbound Sales
Customer Support
English Speaking
About the Role
We’re looking for a friendly, reliable customer support and sales agent who can help customers feel heard, answer questions clearly, and confidently guide interested customers toward a purchase.
You’ll communicate with customers through SMS, email , and phone.
Your responsibilities:
- Answer customer questions and follow up with interested leads.
- Explain products and handle sales objections.
- Calm frustrated customers and help resolve concerns.
- Keep clear notes and follow our support processes.
You should have:
- Excellent spoken and written English.
- A friendly, professional phone manner.
- Strong listening skills and good judgment.
- Reliable internet and a quiet place for calls.
To apply, send a short summary of your experience, your availability, your expected hourly rate, and a 1–2 minute introduction video.
In your video:
- Introduce yourself.
- Explain why you want this role.
- Explain how you would respond to a customer who says: “I’m interested, but the product is too expensive.”
A video is required for your application to be considered. A simple phone recording is fine, no editing needed.
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