Cold Caller / Appointment Setter – US IT/MSP Market (Night Shift)

Location: Fully Remote (Philippines)
Schedule: Monday–Friday, 10:00 AM–6:00 PM US Eastern Time. This is a night shift in Manila: 11:00 PM–7:00 AM from November to March, and 10:00 PM–6:00 AM from March to November (US daylight saving time).
Compensation: $850 USD/month base + $25 USD per qualified appointment that shows + $100 USD per client that signs

About T3 Tech Partners

T3 Tech Partners is the team Managed Service Providers (MSPs) rely on when challenges go beyond Tier 2 or their internal expertise. We operate as a Fractional Tier 3 partner: MSPs get access to senior-level engineers when they need them, without the cost of hiring one full time. We deliver advanced Systems Administration, Infrastructure, Networking, Cloud, and Security expertise to MSPs supporting diverse client environments.

Our engineers are trusted technical partners. They lead implementations, resolve complex escalations, and work directly with MSP clients to deliver real-world solutions. Our outbound team is the first voice those partners hear, and that first impression matters.

Role Overview

We are looking for an experienced Cold Caller / Appointment Setter to drive outbound prospecting into MSPs and IT firms across the United States. You will own the top of the funnel: working through prospect lists we provide, making high-volume outbound calls, handling objections in real time, and booking qualified discovery meetings for our leadership team.

This is a voice-first role. You will speak every day with US-based business owners, IT directors, and MSP principals, so clear, confident, natural-sounding English is essential. You’ll need to hold a real business conversation with senior decision-makers without relying on a script.

Key Responsibilities

Outbound Calling & Prospecting

Make 80–100 outbound dials per day (after a two-week ramp-up) to MSPs, IT service firms, and internal IT departments across US time zones.
Open conversations confidently with owners, principals, and IT decision-makers.
Qualify prospects against our ideal-client profile (company size, service mix, gaps in Tier 3 coverage).
Handle gatekeepers professionally and consistently reach the decision-maker.
Book qualified discovery calls directly onto the sales calendar.

Objection Handling & Conversation Quality

Respond to objections in real time without reading from a script.
Adapt tone and pacing to the person on the other end of the line.
Explain our value clearly to a technical audience without overstating technical claims.
Recognize when to disqualify a prospect quickly and move on.

Follow-Up & Pipeline Management

Run structured follow-up sequences by phone, email , and LinkedIn.
Log every call, outcome, and next step in Go High Level the same day.
Keep prospect lists clean, correcting bad data as you find it.
Nurture “not right now” prospects on a set callback schedule.

Reporting & Continuous Improvement

Report daily and weekly on dials, connects, conversations, and appointments set.
Join call reviews and act on coaching feedback.
Test and report on messaging, opening lines, and list segments.
Flag recurring objections and market feedback to leadership.
Availability
Working hours are 10:00 AM–6:00 PM US Eastern Time, Monday through Friday.
This is a night shift in the Philippines. Please apply only if you have worked a graveyard schedule before and can sustain it long term.
Some flexibility may be needed during active campaigns or event-driven outreach.
This role is not on-call, but consistent attendance during US business hours is essential.
What We Provide
Targeted prospect lists of US-based MSPs and IT firms, so your time goes into calling, not researching
A Go High Level account with built-in dialer, phone number, CRM, and direct booking to the sales calendar
Training on our services and ideal-client profile, plus ongoing call coaching
A two-week ramp-up period: your daily target is 50–60 dials while you learn our services and messaging, then moves to the full 80–100
Qualifications

Required

2+ years of outbound cold calling, appointment setting, or SDR experience in the US market.
Clear, confident spoken and written English that US business owners understand easily, with natural pacing and strong phone presence.
Proven ability to hold unscripted business conversations with senior decision-makers.
A track record of hitting dial, conversation, and appointment targets.
Comfortable working in a CRM and dialer platform. Go High Level experience is a strong plus (we provide the account).
Reliable high-speed internet, a quiet dedicated workspace, a backup power source, and a quality noise-cancelling headset.
Comfortable with rejection and high call volume; self-directed with minimal supervision.

Preferred

Outbound experience selling into MSPs, IT services, or B2B technology.
Familiarity with Microsoft 365, cloud, or managed IT terminology.
Hands-on Go High Level experience (calling, pipelines, calendar booking, follow-up workflows).
Experience researching prospects (Apollo, ZoomInfo, LinkedIn Sales Navigator) to personalize outreach.
Compensation
Base: $850 USD per month, paid twice monthly.
Appointment commission: $25 USD for every qualified appointment that takes place.
Conversion bonus: $100 USD for every prospect who signs on for services after a meeting you booked.
No minimum threshold. Commission is paid from your first qualified appointment.
Engagement type: Independent contractor. Payment method: bank transfer via Gusto HR system

What counts as a qualified appointment

The meeting must actually take place, and the person on the call must be a decision-maker or decision-influencer: an owner, principal, partner, CEO, CTO, IT director, IT manager, service manager, or operations manager. A help desk technician, receptionist, or office administrator does not count, even if they agreed to the meeting. Our sales team confirms each attendee’s role after the meeting, and you’ll see the result in Go High Level.

Reschedules don’t affect commission. If the meeting eventually happens with a qualifying contact, you are paid. Appointments that never take place are not paid.

Conversion bonus

If a prospect you booked signs a services agreement with T3 Tech Partners within 90 days of the meeting taking place, you receive an extra $100 USD, paid on signature. There is no cap.

What this adds up to

At a normal pace of 15 to 20 held appointments per month, base plus commission comes to $1,225–$1,350. Two signed clients in a month brings that to $1,425–$1,550.

How to Apply – Audio Sample Required

Applications without an audio sample will not be reviewed. It’s the first thing we check.

This role is judged on how you sound on the phone, so please record a 60–90 second voice sample yourself, in your own voice, in one take. Cover:

Your name and where you’re based.
A brief summary of your outbound calling experience and the markets you’ve called into.
A mock cold call opener: you’ve just reached the owner of a US-based MSP who wasn’t expecting your call. Deliver your first 20–30 seconds exactly as you would on a real dial.
How you’d respond if that owner said, “We already have an internal engineer for that.”

How to send it

Record with any free tool, then paste the shareable link into the job post chat here on OnlineJobs.ph. Options that work well:

Vocaroo ( ---------- ): records in your browser, no account needed, instant link
Voice Spice ( ---------- ): browser-based recorder with a shareable link
Clyp ( ---------- ): free hosting with a direct link
Google Drive or Dropbox: record on your phone, upload, and share

Make sure anyone with the link can listen. We can’t chase permission requests, and locked links count as no submission.

In your chat message, please include:

The word Tier3 as the first word of your message (so we know you read the full post)
Your audio link
Your resume or a link to it
The number of outbound dials you typically made per day in your last role
Confirmation that you can work 10:00 AM–6:00 PM US Eastern Time, and whether you’ve worked a night shift before

We review every application that includes an audio sample. Strong candidates will be invited to a short live phone screen, where, once again, how you sound matters most.