Carrier Sales Manager

Carrier Sales Manager

Lite Hire, LLC | [Remote] | Full-Time

About Lite Hire

Lite Hire places freight trained operations specialists with US-based freight agencies and brokerages. We're a growing team with 130+ contractors supporting our clients, and we're looking for someone to lead the carrier sales side of that work.

The Role

As Carrier Sales Manager, you'll lead a team of carrier sales operators who vet carriers and book them on shipments. You know what a good carrier looks like, how to spot a bad one fast, and how to coach a team to move freight without cutting corners on compliance. You'll set the standard for how our operators work, keep quality high, and help the team get better every week.

What You'll Do
Lead, coach, and develop a team of carrier sales operators
Make sure carriers are properly vetted through Carrier 411 and Highway before any load is booked
Review carrier setups and flag red flags like identity mismatches, double brokering risk, chameleon carriers, insurance gaps, and authority issues
Oversee load booking: sourcing capacity, negotiating rates, confirming pickup and delivery details, and keeping check calls on track
Set and track KPIs such as bookings per operator, coverage rate, margin, on-time performance, and vetting accuracy
Build and maintain SOPs and training materials for carrier vetting and booking
Be the escalation point for tough loads, carrier issues, and service failures
Work closely with client teams so our operators fit smoothly into their processes
Run regular one-on-ones, performance reviews, and feedback sessions
Help with hiring and onboarding new operators, in partnership with our training team
What You Bring
3+ years of experience in freight brokerage carrier sales, carrier relations, or capacity management
1+ year leading or training a team (formal or informal)
Hands-on experience vetting carriers with Carrier 411, Highway, or similar tools
Strong working knowledge of FMCSA/DOT/MC authority, insurance requirements, and common fraud patterns
Experience with a TMS and load boards (DAT, Truckstop, etc.)
Comfort with rate negotiation and managing margin
Clear, direct communication, written and verbal
Calm under pressure when a load falls apart at 4:55 on a Friday
Willingness to work hours that overlap with US freight operations [adjust if needed]
Nice to Have
Experience managing remote or offshore teams
Background in building SOPs, scorecards, or training programs
Experience with both asset-based and non-asset freight environments
Familiarity with HubSpot or similar CRM tools
Why Lite Hire
Real ownership: you'll shape how this function runs, not just follow a playbook
A fast-growing company where good work gets noticed
Direct access to leadership and a team that cares about doing things right