Outbound Sales & Appointment Setter

Outbound Sales & Appointment Setter

Remote | Philippines

North London Massage Therapy is looking for an experienced outbound sales professional to join our team.

This is a sales role. It is not a general Virtual Assistant position.

The main purpose of your role is simple: start conversations with prospective businesses, understand their needs and book qualified meetings.

You will spend a significant part of your working time speaking to people on the phone.

What you'll be doing

• Making outbound cold and warm calls to prospective businesses
• Speaking confidently with receptionists, gatekeepers and decision-makers
• Asking good questions and actually listening to the answers
• Identifying potential needs and sales opportunities
• Handling initial objections without immediately giving up
• Communicating the value of our services clearly
• Booking qualified meetings
• Following up prospects by phone and email
• Keeping accurate notes and updating our CRM
• Following up existing leads until there is a clear outcome

What we're looking for

You must have previous outbound sales, telesales, appointment-setting or business development experience.

We are looking for someone who:

• Is confident making outbound calls every day
• Can hold a natural conversation rather than simply read a script
• Understands basic sales techniques and objection handling
• Knows when to speak and, importantly, when to listen
• Can ask follow-up questions based on what a prospect actually says
• Is comfortable speaking with business owners and decision-makers
• Can work independently and take ownership of follow-ups
• Has professional-level spoken and written English
• Can communicate clearly, naturally and confidently in English
• Is comfortable being coached and receiving direct feedback

Please don't apply if...

Your experience is mainly general VA work, administration, data entry or email outreach without significant telephone sales experience.

This role requires someone who is already comfortable selling and speaking to prospects on the phone. We will provide training on our business, services and approach, but we are not looking to teach someone how to sell from scratch.

When applying

Please include:

1. A short summary of your previous outbound sales experience.
2. What you were selling and who you were calling.
3. Approximately how many outbound calls you were making per day.
4. Your experience booking appointments or meetings.
5. A short voice recording introducing yourself and explaining why you believe you'd be good at this role.
6. Link to your updated resume or cv

Applications without relevant outbound calling experience will not be progressed.