Property Management VA

We’re a fast-moving real estate investment and property management company operating mobile home parks and affordable housing units across multiple U.S. states. We’re small but highly effective and we’re growing. We pride ourselves on professionalism, integrity, and solving problems quickly with minimal red tape.

This role reports directly to our office manager and plays a vital role in keeping our operations running smoothly.

Who We’re Looking For:
We are not looking for a box-checker or a passive assistant. We need a direct, detail-oriented, upbeat, and creative self-starter who:

• Thinks critically and independently
• Takes initiative without needing constant direction
• Solves problems - not just reports them
• Communicates clearly and professionally
• Looks for better ways to do things, every day

Top 3 Priorities (First 60–90 Days)

• Master Buildium - our property management software
• Manage listings and renter/buyer inquiries
• Own our email and phone communication channels with professionalism

Your Key Responsibilities

• Manage daily tenant communication via email and phone (inbound and outbound)
• Post, update, and manage mobile home sale listings on Zillow, Craigslist, Facebook Marketplace, etc
• Respond to prospective buyers, schedule showings, and track leads
• Maintain accurate tenant ledgers in Buildium (rent posting, fees, updates)
• Follow up on unpaid rent or delinquencies
• Schedule and coordinate maintenance or vendor visits
• Assist in preparing and sending notices and lease document
• Create basic marketing materials and flyers (using Canva)
• Help manage acquisition lead lists and prepare for cold outreach (starting in ~6 months)
• Continuously look for inefficiencies and suggest improvements

Required Tools / Software Proficiency

• Buildium
• Zillow, Craigslist, Facebook Marketplace, etc.
• Crexi
• Google Workspace and Microsoft Excel
• Slack & Zoom
• Canva

Communication Expectations

• Excellent written English – grammatically correct, professional, and personable
• Excellent spoken English – clear, confident, and as neutral an accent as possible
• Comfortable handling phone calls with tenants, contractors, and buyers
• Able to write on behalf of your manager in emails and follow up without reminders

Work Schedule

• Full-time (40 hours/week)
• Must work PST hours — 9:00 AM to 6:00 PM Pacific, Monday through Friday with 1 hr lunch break
• Occasional availability for after-hours calls/messages is a plus

What Success Looks Like

• You own your role and don’t wait to be told what to do
• You present solutions — not just problems
• You make your manager’s life easier by being organized, accurate, and proactive
• You help create a better experience for residents and buyers
• You continuously look for ways to improve systems and workflows

Growth Path

• This is a long-term role with the potential to grow into:
• Team leadership / training
• Operations ownership in marketing, acquisitions, or process improvement
• A key role in our expansion into new markets

Please send your updated resume and cover letter highlighting your relevant experience with the subject “Buildium.”