Admin & Client Support Specialist (GoHighLevel, Number Porting, Onboarding)

Full-time, 40 hrs/week. Pay: $ ---------- USD/month, based on experience.

SCHEDULE: At least half your hours (20+/week) must be during US Central business hours, 8am-5pm (roughly 9pm-6am Philippine time). The rest is flexible.

ABOUT US
Fox Run is a GoHighLevel-based CRM built for insurance agencies. We set up and support agencies across the US. We need a dependable admin to keep clients moving: getting their phone numbers ported, answering their questions, and getting new agencies set up.

WHAT YOU'LL DO

• Number porting: collect CSRs, account numbers, PINs and signed LOAs from clients. Submit ports into GHL (LC Phone), track them, and fix rejections until the numbers are live.
• Client messages: reply to client texts, email s and chats quickly and clearly. Solve what you can and escalate the rest.
• Onboarding: set up new sub-accounts from our snapshot, walk clients through A2P 10DLC registration, and complete our onboarding checklist.
• Keep notes and status updated in our CRM.

MUST HAVE

• Hands-on GoHighLevel experience (sub-accounts, phone numbers, conversations)
• Strong written English. You'll be talking to US business owners.
• Available at least 20 hrs/week during US business hours
• Reliable internet and a quiet workspace
• Replies fast during your working hours, and finishes what you start

NICE TO HAVE

• Experience porting numbers (LC Phone, Twilio, RingCentral or similar)
• A2P 10DLC registration experience
• Background in insurance or customer support

TO APPLY
Send a message that includes:
1. Your GoHighLevel experience, in 3-5 sentences
2. Whether you've ported phone numbers before, and how many
3. The exact hours you can work (Philippine time)
4. Start your message with the word "PORT" so I know you read this post.

Shortlisted applicants will get a short paid test.