REMOTE PERSONAL INJURY CASE MANAGER – PHILIPPINES

PLEASE DO NOT APPLY BEFORE READING THE ENTIRE JOB DESCRIPTION

REMOTE PERSONAL INJURY CASE MANAGER – PHILIPPINES

$800 USD/Month | Full-Time | Remote

Edvin Jones Injury Law is hiring an experienced Personal Injury Case Manager based in the Philippines.

This is a FULL-TIME, EXCLUSIVE POSITION — 8 hours per day, 5 days per week.

COMPENSATION

• Starting Pay: $800 USD per month
• Opportunity for a pay increase every 6 months based on performance
• Significant opportunity for advancement as our firm continues to grow

REQUIRED EXPERIENCE — PLEASE READ CAREFULLY

To be considered for this position, you MUST meet BOTH of the following requirements:

1. Minimum 2 Years of U.S. Personal Injury Experience

You must have at least 2 years of prior experience working for a U.S.-based personal injury law firm.

2. Filevine Experience

You must have prior hands-on experience using Filevine to manage personal injury cases.

DO NOT APPLY if you do not have at least 2 years of U.S. personal injury experience.

DO NOT APPLY if you have never used Filevine.

These requirements are mandatory and not negotiable.

We are not hiring someone to train from the beginning. You must already understand how a U.S. personal injury case is managed from intake through settlement.

CASE MANAGER RESPONSIBILITIES

You must have experience handling the day-to-day management of personal injury cases, including:

• Managing an assigned caseload of personal injury clients
• Communicating regularly with clients regarding treatment and case status
• Keeping clients informed and returning calls/messages promptly
• Monitoring clients' medical treatment
• Following up when clients miss appointments or stop treating
• Communicating with medical providers
• Requesting and following up on medical records and bills
• Tracking outstanding medical records, bills, and liens
• Communicating with insurance adjusters
• Obtaining insurance information and policy-limit information
• Tracking property damage issues when applicable
• Maintaining accurate case notes and deadlines
• Updating all case information in Filevine
• Uploading and properly organizing documents in Filevine
• Creating and completing Filevine tasks
• Reviewing cases regularly to determine what needs to happen next
• Identifying delays or problems and bringing them to the attorney's attention
• Preparing cases for the demand stage
• Assisting with settlement follow-up
• Coordinating with the records, demands, and litigation teams
• Handling multiple cases and deadlines without constant supervision

YOU MUST ALREADY UNDERSTAND PERSONAL INJURY CASE MANAGEMENT

We expect you to understand concepts such as:

• Bodily injury claims
• Liability insurance
• Policy limits
• Medical treatment
• Medical records and billing
• Health insurance and liens
• Letters of representation
• Property damage claims
• Treatment monitoring
• Demand preparation
• Settlement negotiations and offers
• Case documentation
• Client communication
• Case deadlines

You should be capable of reviewing a personal injury file and understanding what has been completed, what is missing, and what needs to happen next.

IMPORTANT — NO ENTRY-LEVEL APPLICANTS

This is NOT an entry-level position.

We are looking for someone who can begin working on personal injury cases with minimal training and supervision.

Please do not apply because you have general virtual assistant experience.

Please do not apply because you worked for a law firm in a different practice area.

Please do not apply if your personal injury experience is outside the United States.

YOU MUST HAVE

• Minimum 2 years of U.S. personal injury law firm experience
• Filevine experience

If you do not meet both requirements, please do not apply.

WHAT WE ARE LOOKING FOR

We want someone who is:

• Dependable
• Organized
• Detail-oriented
• Professional with clients
• Comfortable speaking and writing in English
• Able to manage multiple cases at the same time
• Able to follow instructions
• Able to identify problems before they become emergencies
• Able to work independently
• Responsive during working hours
• Honest about work completed and hours worked
• Interested in growing long-term with our firm

EXCLUSIVITY REQUIREMENT

This is a full-time position.

You may not work for another law firm, legal company, or other employer during your scheduled working hours with Edvin Jones Injury Law.

Dishonesty regarding outside employment, falsification of work hours, misuse of firm resources, or unauthorized disclosure or use of confidential client information may result in immediate termination and other appropriate action permitted by applicable law.

Client confidentiality and work-hour integrity are extremely important to our firm.

HOW TO APPLY

DO NOT SEND AN AI-GENERATED COVER LETTER.

DO NOT SEND A LONG GENERIC MESSAGE.

Keep your application simple.

Email : ----------

Please answer the following:

1. How many years of U.S. personal injury case management experience do you have?
2. What U.S. personal injury law firms have you worked for?
3. What were your responsibilities at those firms?
4. How many years/months of Filevine experience do you have?
5. Approximately how many personal injury cases have you managed at one time?
6. What stages of a personal injury case have you personally handled?
7. Have you communicated directly with U.S. personal injury clients and insurance adjusters?
8. What is the earliest date you can start?

Please include your resume.

Applications that do not clearly show at least 2 years of U.S. personal injury experience AND Filevine experience will not be considered.

We are a rapidly growing personal injury firm. If you are dependable, work hard, take ownership of your cases, and perform well, there will be substantial opportunities to grow with the firm.

Starting Pay: $800 USD/month

Schedule: 8 hours/day, 5 days/week

Location: Remote – Philippines

Position: Full-Time Personal Injury Case Manager