Office Adminstrator for a Home Care Agency PST Time Frame.
Confidential employer
About the role
SeaCare In-Home Care Services is a locally owned, non-medical in-home care agency that helps older adults live safely and comfortably at home. We're looking for a full-time Office Administrator to keep our care team supported, staffed, and organized.
You'll be the steady hand behind our caregivers: bringing new applicants into the hiring pipeline, keeping staff informed, chasing down required paperwork, and helping fill shifts so every client gets the care they count on. This role works closely with agency leadership and is a great fit for someone who is organized, people-focused, and comfortable juggling several priorities in a fast-moving day.
Key responsibilities
Recruiting and hiring pipeline
- Post and refresh caregiver job ads across job boards and community channels
- Screen incoming applications and conduct initial phone screens
- Schedule interviews and orientation sessions, and send confirmations and reminders
- Track applicants through each hiring stage and follow up promptly so qualified candidates don't drop off
Care staff communication
- Send shift reminders, schedule updates, and agency announcements to caregivers
- Respond to routine caregiver questions by phone, text, and email , and route urgent issues to leadership
- Help maintain a positive, respectful relationship between the office and the field team
Document and compliance follow-up
- Request and track required documents (certifications, background checks, TB tests, I-9s, training records, and similar)
- Follow up on missing or expiring items and keep personnel files complete and current
- Maintain organized, confidential records in our systems
Caregiver scheduling
- Assist in matching caregivers to client shifts based on availability, skills, and client needs
- Help find coverage for call-outs and open shifts
- Keep the scheduling system accurate and communicate changes to caregivers and clients
General office support
- Answer phones and greet visitors professionally and warmly
- Support leadership with data entry, reporting, and other administrative tasks as needed
Qualifications
Required
- 1+ year of office administration, recruiting, scheduling, or customer service experience
- Strong written and verbal communication skills, with a warm and professional phone presence
- Highly organized, detail-oriented, and reliable with follow-through
- Comfortable with email , text messaging platforms, spreadsheets, and learning new software
- Ability to handle confidential information with discretion
- Availability to work Saturday through Wednesday, 11:00 AM to 7:00 PM PST Timezone.
Preferred
- Experience in home care, home health, senior living, or another healthcare setting
- Experience with home care scheduling or applicant tracking software
- Familiarity with caregiver credentialing and compliance requirements
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