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Customer Support

Remote Social Media Manager / Content Creator (5 hrs/week)

Confidential employer

Posted 10/5/2026Rate visible after sign-upSource: Curated from source
Social Media Content Creation
Social Media Management
Social Media Marketing
Customer Support
Social Media
Canva
Research
About the Role

Key Responsibilities (5 Hours/Week Breakdown)
Brand Voice Mastery: Spend initial onboarding time understanding our industry, mission, target audience, and distinct tone.

Content Creation & Copywriting (approx. 2.5–3 hrs/wk): Create visually appealing graphics/carousels (using Canva or similar tools) and write clear, engaging copy optimized for both Instagram and LinkedIn.

Scheduling & Hashtag Strategy (approx. 0.5–1 hr/wk): Schedule posts and incorporate researched, relevant hashtags and tags to maximize reach.

Daily Engagement & Comment Moderation (approx. 1 hr/wk): Spend a few minutes each day monitoring incoming notifications, replying thoughtfully to comments, and responding to messages in our authentic brand voice.

Qualifications & Requirements
Experience: Proven track record managing Instagram and LinkedIn channels for businesses or personal brands.

Strong English Skills: Outstanding written English communication skills with the ability to match brand tone (fun, professional, casual, etc.).

Design & Editing Tools: Proficient in Canva (or Adobe Suite) and basic video editing tools (CapCut, Canva Video).

Community Focus: High attention to detail with a friendly, conversational style when replying to comments and community interactions.

Reliable Setup: High-speed internet connection, a reliable computer, and good time-management skills.

How to Apply

A quick introduction and your current availability.

A link to your portfolio or 2–3 examples of Instagram/LinkedIn accounts you have managed or created content for.

A short example of how you would respond to a compliment comment vs. a customer support question in a brand's comment section.

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