General Virtual Assistant

We're looking for a General Virtual Assistant to join our growing remote team in a full-time role.

This is a great opportunity for someone who enjoys learning, staying organised and being part of a team where they can gradually develop new skills.

You'll be supporting three brands across accommodation, technology, events and media:

iBooked.online
A digital agency helping accommodation businesses increase direct bookings through websites, technology, automation, SEO and marketing.

STRIVE Conference
Industry events and awards bringing together property managers, accommodation owners, suppliers and hospitality professionals across Australia, New Zealand and beyond.

The Accommodation Show
A long-running podcast featuring operators, founders and leaders across hospitality, travel and short-term rentals.

You'll have regular responsibilities and clear processes to follow, while also getting opportunities to learn about different areas of the business over time.

You won't be expected to know everything from day one.

We'll provide training on our systems, tools and processes, and you'll build your responsibilities gradually as you become more confident.

If you're looking for a role where you can settle into a team, learn a lot and grow your skills over the long term, this could be a great fit.

What You'll Be Helping With

Your day-to-day responsibilities may include:

Updating spreadsheets, documents and internal records

Organising files and information

Creating and updating tasks in Asana

Conducting online research

Assisting with email s and customer enquiries

Updating CRM records and contact information

Adding and organising leads

Following up with clients, suppliers or partners

Helping with basic website updates

Uploading content, images and information

Supporting event and conference administration

Assisting with calendars and meeting organisation

Helping the team keep projects organised and moving forward

Most tasks will follow established processes, and you'll have support when learning something new.

What You'll Get to Learn

One of the exciting parts of this role is the opportunity to build experience beyond traditional VA work.

Over time, you may gain experience with:

Customer support

CRM systems

Website management

Lead generation

Events and conferences

Digital marketing

Content support

Project management

AI and automation tools

Short-term rentals and the accommodation industry

You don't need to learn everything at once.

We'll introduce new responsibilities gradually and help you develop the skills you need along the way.

Who This Is Great For

This role would suit someone who:

Wants stable, long-term full-time remote work

Is organised and dependable

Enjoys learning new things

Likes having some variety while still having clear responsibilities

Can follow instructions and processes

Pays attention to detail

Communicates professionally

Is comfortable working independently

Is happy to ask questions when something isn't clear

Takes responsibility for completing tasks properly

Wants to grow their skills and become a trusted part of a team

You don't need to be an expert in everything.

We're looking for someone reliable, switched on and willing to learn.

Skills We're Looking For

Strong written and spoken English

Good attention to detail

Strong organisational and time-management skills

Comfortable using Google Workspace

Basic spreadsheet skills

Good online research skills

Professional email communication

Ability to follow processes and instructions

Comfortable learning new software

Reliable internet connection and home working setup

Ability to work independently and meet deadlines

Experience with any of these is helpful, but not required:

Asana

Slack

Google Drive

Google Sheets

WordPress

Elementor

CRM platforms

Freshsales

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Canva

Email marketing platforms

ChatGPT and other AI tools

Training will be provided where required.

Hours, Work Setup & Availability

Full-time, 40 hours per week

Fully remote

Long-term position

Work across approximately 5 days per week

Some availability during Australian business hours will be required

You'll work closely with our remote team and receive guidance as you learn our processes

We're looking for someone who wants more than a short-term freelance project and is interested in becoming a long-term member of the team.

Growth & Pay

Starting rate is PHP 140–175 per hour, depending on your experience and capability.

As you become more familiar with our businesses, clients and systems, there will be opportunities to expand your responsibilities and develop your skills.

You may discover that you particularly enjoy websites, events, customer support, CRM, research, marketing or another area.

We're happy to help the right person develop in the areas where they show interest and potential.

How to Apply

Please send us:

A short introduction about yourself

Your previous VA or relevant work experience

Your current availability

Your preferred hourly rate

One skill you'd really like to learn or improve in your next role