Experienced UK Property Manager / Property Operations Coordinator (x2)

We manage a portfolio of UK residential property and are hiring 2 Full-time, Experienced UK Property Managers for our rapidly growing team.

Overview

• Full-time remote Property Manager role, Monday to Friday, UK business hours.
• Candidates will be based in the Philippines, managing properties located in London, UK.
• Portfolio of approximately 200+ properties, so the role requires someone comfortable managing a high volume of tasks and properties simultaneously.
• Prior UK property management experience is essential (minimum 1 year)
• Knowledge of UK property lettings law is essential
• This is a hands-on coordination role — the person needs to take ownership of tasks from the point they arise through to completion.
• Strong written and spoken English
• Confident using own judgement and working independently
• Proactive, with strong ownership and accountability
• Tech-confident and comfortable learning different systems
• Organised, with excellent record keeping and follow-up
• Professional and helpful, with the confidence to delegate, direct or escalate when appropriate

Key Responsibilities

• Respond to resident queries, complaints and requests professionally and independently
• Coordinate maintenance staff, contractors and suppliers
• Arrange and follow up repairs, inspections, servicing and compliance requirements
• Monitor EPCs, EICRs, Gas Safety Certificates and other recurring property requirements
• Coordinate move-ins, move-outs, access, keys and property administration
• Delegate or direct tasks to the appropriate person or department
• Follow up outstanding matters through to completion
• Keep residents updated where appropriate
• Create notices, email s and building-wide communications when needed
• Maintain accurate records of important actions, communications and documents
• Use property management, communication and task-management systems effectively
• Identify recurring problems and suggest better ways of managing them
• Assist with additional property-related operations that fall within the agreed scope of services

We are looking for people who take ownership. This isn’t purely an administrative role. You need to coordinate, prioritize, problem-solve, follow up and make sure things actually get done from start to finish. (We pay a KPI Performance bonus based on your record for getting stuff done!)

Role Requirements

• Minimum 1+ years experience managing UK residential properties
• Strong knowledge of UK residential property management and compliance as well as, HMO licensing and deposit regulations
• Excellent prioritization skills are essential. There will regularly be multiple urgent and non-urgent matters happening across different properties at once.
• Experience managing 50+ properties
• Excellent written and spoken English
• Highly organised and detail-oriented
• Confident handling of landlord and tenant communication, both verbal and written
• Ability to work UK business hours
• Stable internet connection with backup

Working Hours

• 40 hours per week
• Monday–Friday 9am - 5pm, UK time zone

Salary & Benefits

• $700 - $850 per month (based on experience)
• Monthly KPI performance bonus
• Opportunity to grow within a rapidly expanding property group
• First month is a training and trial period. For the first month training and trial period we pay $650. (You will be paid weekly during the trial period)

To apply complete the application form: ----------
(We will only consider applications from those who have completed the application form)

Job ref: J2602