Part-Time Membership & Data Admin — US Trade Association (Texas Hours Overlap Required)

Part-Time Membership & Data Admin — US Trade Association (Texas Hours Overlap Required)

We're looking for a warm, sharp, detail-obsessed admin to be the friendly voice of our membership team — and the keeper of our member data!

The Utility Contractors Association of Texas (UCATX) serves about 200 member companies across four chapters: North Texas, Austin, San Antonio, and Houston. Our members build and repair the water, sewer, and utility lines Texas runs on.

You'll check in with each member company by email . Each check-in shares what's coming up locally and statewide, confirms who at the company should receive our newsletter, and confirms who should receive their annual renewal invoice (and who should be cc'd). Your work d ---------- whether our December 1 renewal invoices land in the right inbox.

WHAT YOU'LL DO

• Send personalized check-in email s to member companies and manage the replies
• Confirm billing contacts, cc contacts, and any PO or vendor-setup needs before renewal invoices go out
• Keep newsletter recipient lists current: add new people, remove people who have moved on
• Update member records in our CRM (GlueUp) accurately, with every change logged
• Make short, scripted phone calls to US offices when email doesn't get an answer
• Handle ongoing contact updates (about 5 a week)
• Send friendly payment reminders after invoices go out
• Starting in 2027: research prospective members and help onboard new ones

HOURS AND SCHEDULE

• About 20 hours a week through December, then about 8 to 12 hours a week ongoing
• At least 2 to 3 hours a day overlapping with 8 AM to 12 PM US Central Time (about 9 PM to 1 AM Manila time in October, 10 PM to 2 AM from November)
• Start date: no later than October 12

WHAT WE NEED FROM YOU

• Excellent written English and email skills. You'll write to busy office managers and business owners. Your email s need to be clear, warm, professional, and short — the kind people actually answer.
• Comfortable making short, professional phone calls to US businesses
• Obsessive accuracy. One wrong email address means a member never gets their invoice.
• Experience with a CRM or member database (GlueUp, Salesforce, HubSpot, or similar)
• Comfort with Google Workspace (Gmail, Sheets, Drive)
• Discretion with confidential business and contact information
• Reliable internet and a backup power plan

NICE TO HAVE

• Experience with US clients, associations, nonprofits, or B2B companies

PAY

Tell us your expected hourly rate in USD. This starts as a trial through December, with plans to continue part-time into 2027.

HOW TO APPLY

Start your application with the word "Forged" so we know you read this far! Then include:

• A short note on your CRM or data experience
• Your available hours in US Central Time
• Your expected hourly rate in USD
• A sample email (under 150 words) to the office manager of a member company. It should share one upcoming event, ask whether two listed newsletter recipients are still correct, and ask who should receive their December 1 renewal invoice and whether anyone should be cc'd.
• A link to a 1-minute voice recording (Google Drive, Vocaroo, or similar) of you reading this phone script:

"Hi, this is [your name] with the Utility Contractors Association of Texas. ABC Pipeline is a member, and your renewal invoice goes out December 1. Who should receive that invoice, and is there anyone we should copy? Do you need a PO number or vendor setup to pay it?"

We can't wait to meet you!

Gratefully,

Mary Jane Debenport
Executive Director, Utility Contractors Association of Texas