Sales & Operations Specialist

Sales & Operations Specialist

**ClearCoast Cleaning LLC | Remote | Full-Time

About ClearCoast Cleaning

ClearCoast Cleaning is a fast-growing, family-run cleaning company serving residential and commercial customers throughout the Seattle area.

We are looking for a Sales & Operations Specialist to join our team and help us grow.

This is a hands-on role with two main areas of responsibility: sales and operations support.

You will be responsible for generating new business through cold calling and outbound prospecting, handling inbound leads, following up with potential customers, assisting with marketing, and supporting our Operations Manager with scheduling and cleaner coordination.

We are looking for someone who is proactive, organized, confident on the phone, coachable, and motivated by results.

Sales & Business Development

Sales is a major part of this position.

You will:

• Make outbound cold calls to potential residential and commercial customers
• Prospect for new commercial accounts
• Contact property managers, apartment communities, offices, schools, businesses, and other organizations
• Handle inbound leads from our marketing channels
• Respond quickly to new inquiries
• Qualify potential customers
• Gather information needed for quotes
• Follow up with open quotes
• Follow up with prospects who have not booked
• Schedule cleaning appointments, estimates, and walkthroughs
• Help convert one-time customers into recurring customers
• Reactivate previous customers and older leads
• Follow up with prospects by phone, text, and email
• Maintain accurate notes and follow-up tasks in the CRM
• Identify additional sales opportunities
• Schedule qualified sales opportunities for the owner or sales team

Cold Calling Is Required

You will regularly make outbound calls to people and businesses who may have never heard of ClearCoast Cleaning.

You should be comfortable:

• Picking up the phone
• Starting conversations with new prospects
• Asking questions
• Explaining our services
• Handling objections
• Following up
• Hearing "no" without getting discouraged
• Asking for the opp