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Weekend Scheduler
Confidential employer
English Speaking
Customer Service
Multitasking
About the Role
Right at Home Austin is seeking a detail-oriented and energetic Scheduler to join our team. In this role, you will be the central point of communication, responsible for receiving and making calls to coordinate care for our elderly clients. You will work closely with caregivers, clients, and families to ensure schedules are accurate, timely, and supportive of each client’s needs.
Key Responsibilities
- Answer incoming calls and make outbound calls to caregivers and clients. Being comfortable answering and making calls is a must!
- Coordinate daily schedules to ensure clients receive the care they need.
- Respond promptly to scheduling changes, caregiver availability, and client requests.
- Maintain accurate records in scheduling software.
- Communicate clearly and professionally with caregivers, clients, and families.
- Collaborate with the office team to resolve scheduling challenges.
Qualifications
- Being comfortable answering and making calls is a must!
- Strong communication skills with a pleasant tone of voice and professional demeanor.
- Ability to multitask and remain organized in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Prior experience in scheduling, customer service, or healthcare coordination preferred.
- Compassion and respect for elderly clients and their families.
Why Join Us?
- Competitive salary + bonus opportunities
- Consistent Thursday–Sunday, 7am–6pm CST or 8am-7pm schedule (1 hour lunch break)
- Paid Time Off
- Supportive team environment with meaningful work that makes a difference
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