Revenue Operations & HubSpot Systems Manager

We are a fast-growing UK investment company with a sales team of approximately 20 people.

We are looking for an exceptional Revenue Operations & HubSpot Systems Manager to take ownership of the systems, processes, automations and data behind our sales operation.

This is NOT a basic HubSpot administrator or data-entry position.

We are looking for someone who thinks in systems.

Our objective is simple:

Make our sales team more productive by removing unnecessary manual work, improving our processes and automating as much of the business as practically possible.

You will become the internal owner of HubSpot and our Revenue Operations infrastructure.

What You Will Own

You will be responsible for:

• HubSpot CRM architecture and administration

• Sales pipelines and lifecycle stages

• Properties, lists, segmentation and data structure

• Workflow creation and maintenance

• Lead assignment and routing

• Sales automation

• Lead follow-up systems

• Sales activity tracking

• Pipeline management

• Data hygiene and deduplication

• Sales dashboards and reporting

• Lead-source and revenue attribution

• Salesperson performance reporting

• CRM integrations

• Automated internal notifications

• Client handover processes

• SOP creation and documentation

• Staff HubSpot training

• Identifying opportunities for further automation

You will work directly with the Managing Director and Sales Management team.

However, we do NOT want someone who needs to be told exactly what workflow to build.

We want to be able to explain a business problem to you, for example:

"Our salespeople aren't following up with leads quickly enough."

And for you to independently investigate the data, identify the problem and propose and implement a solution using HubSpot, automation and improved processes.

Examples of Projects

One week you might redesign our lead-distribution system.

The next you could build a dashboard showing conversion rates by salesperson, lead source and campaign.

You might then automate the handover of a new client between different sales teams.

Another project could involve automatically transcribing sales calls, extracting key client information and adding structured notes to HubSpot.

You could then identify that a particular administrative process is costing every salesperson 30 minutes per day and build an automation that eliminates it.

Your job is to continuously make the company more efficient.

What We're Looking For

You should have strong experience with:

• HubSpot CRM

• HubSpot Sales Hub

• HubSpot Marketing Hub

• HubSpot workflows and automation

• CRM architecture

• Revenue Operations

• Sales Operations

• Reporting and dashboards

• Data analysis

• Lead routing

• Pipeline management

• SOP/process documentation

Experience with APIs, webhooks, Make, Zapier or similar automation platforms would be a major advantage.

HubSpot certifications are highly desirable.

Experience supporting a high-volume sales team is particularly valuable.

The Person We're Looking For

You are:

• Extremely organised

• Analytical

• Technically capable

• Commercially minded

• Proactive

• Comfortable challenging inefficient processes

• Excellent at written and spoken English

• Able to work independently

• Obsessed with automation and efficiency

Most importantly, you're a systems thinker.

If you see something being done manually repeatedly, your natural reaction should be:

"Why aren't we automating this?"

Working Arrangement

This is a full-time, remote, long-term position.

You will need significant overlap with normal UK working hours and will work closely with our management and sales teams.

For the right person, there is considerable scope to grow the role and take ownership of the company's wider Revenue Operations infrastructure.

How To Apply

Please include:

• A short introduction about yourself.

• How many years you have worked with HubSpot.

• Which HubSpot Hubs you have administered.

• Your HubSpot certifications.

• An example of a complex HubSpot automation you personally designed and implemented.

• An example of a sales process you improved using automation.

• An example of a dashboard/reporting system you created.

• Your experience with APIs, webhooks, Make or Zapier.

• Your expected monthly salary for a full-time position.

Finally, answer this question:

A company generates hundreds of inbound leads every month across Google, Meta and other sources. Approximately 10–20 salespeople contact those leads, but management believes leads aren't being contacted quickly enough and follow-up is inconsistent.

Explain how you would use HubSpot to diagnose the problem, what data you would analyse and what systems or automations you might implement to improve performance.

Please do not use AI to answer the final question. We want to understand how you personally think about Revenue Operations problems.