Executive Assistant (Part-Time)

Job Description: Executive Assistant (Part-Time)

About the Role
We're looking for a proactive, resourceful Executive Assistant to support a fast-moving eCommerce/TikTok Shop business. This role is best suited for a strong generalist, someone who can jump between admin tasks, follow-ups, and light TikTok Shop troubleshooting without needing deep specialization in any single area. The client needs someone they can hand a problem to and trust it will get handled well, with minimal oversight.

Key Responsibilities
Admin & Follow-Ups

• Follow up on email s, billings, and utilities
• Track and manage outstanding payment disputes until resolved
• Handle recurring administrative tasks as they arise

Problem-Solving / "Firefighting"

• Act as a first responder for urgent issues that need immediate attention
• Exercise good judgment when handling unexpected problems without close supervision
• Escalate appropriately when an issue is outside scope

TikTok Shop Support

• Troubleshoot listing issues and other TikTok Shop-related problems
• Coordinate with TikTok Shop support channels as needed to resolve issues

General All-Around Support

• Flexibly support whatever area needs attention that week (tasks will vary — this is not a narrowly defined, repetitive role)

Ideal Candidate Profile

• Strong analytical and problem-solving mindset
• Good judgment and ability to work independently once given context
• Comfortable being a generalist, solid all-around skills rather than deep expertise in one area
• Prior experience with TikTok Shop is a plus, but not required to be a specialist
• Reliable, communicative, and responsive during working hours
• Comfortable using Slack for day-to-day communication

Rate: TBD
Work Schedule: Part-Time Schedule: Monday to Friday, 10:00 AM – 2:00 PM PST (4 hours/day)
Requirement: Minimum of 1 year related experience

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