Billing & Customer Accounts Assistant – Sales and Tech Skills Preferred

Billing & Customer Accounts Assistant — Sales and Tech Skills Preferred

Job Type: Full-Time | Remote
Schedule: Monday–Friday | 9:00 a.m.–5:00 p.m. Eastern Time
Compensation: $500 USD per month
Start Date: ASAP
Training Provided

PLEASE READ THIS ENTIRE POST BEFORE APPLYING. Applications that do not follow the instructions at the bottom will not be considered.

JOB OVERVIEW

We are looking for a reliable, organized and detail-oriented person to join our company as a Billing and Customer Accounts Assistant.

Your main responsibility will be billing. This includes preparing invoices, tracking payments, keeping customer accounts updated and following up on unpaid invoices.

The ideal person will also be comfortable speaking with customers and helping with sales follow-up. Being tech-savvy and able to learn new computer systems quickly would be a major advantage.

This is an entry-level position. Previous billing experience is helpful, but it is not required. We will provide training to the right person.

YOUR PRIORITIES

Billing and payment follow-up

Customer service and sales follow-up

Technology, systems and general administrative support

WHAT YOU WILL DO

Billing and Accounts

Prepare and send customer invoices

Check invoices carefully before sending them

Record and track customer payments

Keep customer accounts and billing records updated

Follow up professionally on unpaid and overdue invoices

Answer customer questions about invoices and payments

Update spreadsheets and company systems

Report billing problems, missing payments and account issues

Keep all customer and financial information confidential

Customer Service and Sales

Communicate with customers by email and phone

Follow up with potential customers who have shown interest

Follow up with customers who have not responded

Help explain our company’s services

Keep notes of customer conversations and follow-ups

Update leads and customers in our system

Help book appointments or move interested customers to the next step

Assist with other sales activities when needed

Technology and Administration

Learn and use our billing and customer-management systems

Work comfortably with Google Sheets, Excel, email and online software

Learn new programs without needing constant help

Handle basic computer or software problems

Keep online files and customer information organized

Use AI and other online tools when instructed

Help improve simple systems and processes when you see a better way of doing something

YOU MUST HAVE

Fluent or advanced spoken and written English

Clear and professional communication

Confidence speaking with customers by phone

Strong attention to detail

Comfort working with numbers

Good organization and follow-through

Reliable computer and internet connection

A backup plan for internet or electricity outages

Ability to work Monday–Friday from 9:00 a.m.–5:00 p.m. Eastern Time

Ability to learn new systems and follow written instructions

Honesty and respect for confidential customer information

Interest in a stable, long-term position

PREFERRED BUT NOT REQUIRED

Previous billing, invoicing or accounts-receivable experience

Customer-service experience

Sales, lead-follow-up or appointment-setting experience

Experience with Excel or Google Sheets

Experience using a CRM, billing system or accounting software

Experience working with a US-based company

Spanish-speaking ability

Experience using AI tools

Strong general computer and technology skills

WE OFFER

Long-term, full-time remote work

Starting salary of $500 USD per month

Training and clear instructions

Regular working schedule

Opportunity to take on more responsibility

Possible performance bonuses for successful sales results

Salary reviews based on reliability, performance and increased responsibilities

A paid 30-day trial period

HOW TO APPLY

Do not send a general application through the job platform.

Complete our application form here:

[PASTE GOOGLE FORM LINK HERE]

The application form will ask you to provide:

Your work experience

Your English and Spanish levels

Your computer and software experience

Your availability

Your internet and electricity backup plan

A link to your résumé

A Loom video of at least 90 seconds

In your Loom video:

Introduce yourself.

Explain why you would be good at billing and working with customer accounts.

Tell us about any customer-service or sales experience you have.

Tell us about the computer programs and technology you know how to use.

Explain why you are interested in a long-term position.

To confirm that you read the entire advertisement, enter the words Accurate Billing when the application form asks for the required phrase.

Only applications completed through the application form will be considered.