NOW HIRING: LOAN OPERATIONS ASSOCIATE

ROWEVA is looking for a highly organized, detail-oriented Virtual Assistant to join our client’s private real estate lending operations team.

ABOUT THE ROLE
This is not a basic administrative VA position.
You will be responsible for helping move real estate loan files from term sheet through closing and funding, while keeping documents, deadlines, borrower communication, and pipeline stages accurate and up to date.
You will work closely with the Loan Operations Manager and communicate with borrowers, closing attorneys, title companies, and insurance agents.

KEY RESPONSIBILITIES

• Manage conditions-precedent checklists for active loan files
• Track and follow up on missing documents and requirements
• Review title commitments and coordinate title corrections
• Assist with closing binder preparation
• Cross-check loan documents for accuracy and consistency
• Reconcile fees, interest reserves, per diem, and borrower proceeds
• Enter approved wire instructions into the loan system
• Maintain accurate pipeline stages and deadlines
• Communicate with borrowers regarding status and document requests
• Handle routine servicing requests after closing
• Prepare weekly pipeline and cycle-time reports
• Follow documented SOPs and improve work instructions when needed
• Use AI tools for document review while independently verifying all outputs

REQUIREMENTS
Must Have:
✔️ At least 2 years of US-facing back-office operations experience
✔️ Experience handling documents, deadlines, and detailed checklists
✔️ Excellent written English
✔️ Strong spoken English and confidence communicating with US clients
✔️ Strong attention to detail and ability to catch errors
✔️ Comfortable working with numbers and spreadsheets
✔️ Experience with CRM, pipeline, or other business systems
✔️ Able to learn new software independently
✔️ Comfortable using AI tools such as Claude or ChatGPT
✔️ Strong ownership and follow-through
✔️ Willing to work 8 AM–5 PM US Eastern Time

STRONG ADVANTAGE
Experience in any of the following is a major plus:

• Mortgage processing
• Title or escrow
• Loan servicing
• Private/hard-money lending
• Real estate transaction coordination
• Insurance operations
• US real estate investment
• Fix-and-flip or rental properties
• SOP/work-instruction development
• AI-assisted document review

Private lending experience or a US mortgage license is not required. Training will be provided.

WORK REQUIREMENTS
You must have:
✔️ Reliable internet connection of at least 25 Mbps
✔️ Documented backup internet
✔️ Backup power plan
✔️ Dedicated, quiet workspace
✔️ Noise-cancelling headset
✔️ Computer capable of running business applications and video calls
✔️ Willingness to use approved devices/accounts
✔️ Ability to handle confidential borrower information securely
✔️ Comfortable with time tracking and activity monitoring

SYSTEMS
You will work with:
Lendr • Google Workspace • Google Drive • SignNow/SignWell • Claude
Experience with these systems is helpful, but willingness and ability to learn are essential.

To Apply send your Cover Letter, 1-2 minutes recording through ---------- and you resume to: ----------