Healthcare Receptionist and Appointment Scheduler

We are hiring a full-time virtual phone receptionist for Pinnacle Behavioral Health and Wellness, a behavioral health practice serving patients in North Carolina.

Schedule: Monday through Friday, 8 hours per day during U.S. Eastern Time business hours
Pay: $2 USD per hour

You will answer incoming calls, return missed calls, take accurate messages, help patients schedule or reschedule appointments, and direct clinical and billing questions to the appropriate team member. You will also document calls and follow up on assigned patient messages.

We are looking for someone with clear spoken and written English, a calm and professional phone manner, reliable internet, a quiet workspace, and strong attention to detail. Phone reception or healthcare scheduling experience is preferred. You must be able to handle patient information confidentially and follow our office procedures.

To apply, please tell us about your phone experience, confirm your availability during U.S. Eastern Time business hours, and include a short voice introduction.