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Virtual Assistant
Appointment setter
Confidential employer
Cold Calling
Admin Data Processing
Appointment Setting
Virtual Assistant
Customer Support
About the Role
Location: Remote
Hours: At least two hours every day, including weekends
Salary: USD 350 per month
We are looking for a reliable virtual assistant to help with appointment setting and client communication.
Responsibilities:
- Call leads from our Facebook and Instagram ads and book consultations.
- Follow up with unanswered leads, send appointment reminders, and manage rescheduling.
- Provide existing clients with approved case updates and follow up on outstanding documents.
- Maintain accurate records of calls, appointments, and client communications.
- Refer immigration advice and complex questions to the consultant.
Requirements:
- Strong communication skills and a professional phone manner.
- Good organisation and consistent daily availability.
- Experience in appointment setting or customer support.
- Reliable internet, a computer, and a quiet calling environment.
- Immigration industry experience is preferred but not essential.
Training, scripts, and access to the necessary tools will be provided. Daily working times will be agreed in advance.
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