Sales & Appointment Setter Virtual Assistant

We are a growing home service company based in Atlanta, Georgia, looking for a confident and motivated Sales & Appointment Setter Virtual Assistant.

Your main responsibility will be to communicate with potential customers, answer calls and messages, provide pricing based on our guidelines, negotiate with customers, follow up with leads, and convert inquiries into booked appointments.

Responsibilities:

• Answer incoming calls, text messages and customer inquiries
• Respond quickly to new leads
• Provide estimates using our pricing guidelines
• Negotiate and overcome customer objections
• Follow up with leads who have not booked yet
• Schedule and reschedule appointments
• Manage our company calendar and CRM
• Confirm appointments with customers
• Contact previous customers when appropriate
• Maintain accurate customer notes
• Help maximize our lead-to-booking conversion rate

Requirements:

• Excellent spoken and written English
• Strong phone communication skills
• Previous sales, appointment setting or customer service experience
• Comfortable negotiating prices and closing customers
• Experience speaking with U.S. customers preferred
• Reliable high-speed internet
• Quiet professional workspace
• Reliable computer and headset
• Organized, dependable and able to work independently
• Available during U.S. Eastern Time business hours

Experience with CRM or scheduling software such as Jobber, Housecall Pro, GoHighLevel or similar software is a plus.

IMPORTANT: This is a sales position. We are looking for someone who enjoys talking to customers, following up and closing appointments — not only answering messages.

To apply, please send:

• Your resume
• A 1–2 minute voice or video introduction
• Your previous experience in sales or appointment setting
• Your internet speed
• Your expected salary

In your recording, please briefly explain how you would respond to a customer who says: “Your price is too expensive.”