Chiropractic Medical Virtual Assistant | Remote | Full-Time

Come grow with us!

iCare Financial Corp. is seeking a dependable and experienced Chiropractic Medical Virtual Assistant who has worked directly with a U.S.-based chiropractic practice.

In this role, you will support chiropractic providers with patient communication, scheduling, insurance-related tasks, documentation, and day-to-day administrative responsibilities. The ideal candidate is organized, professional, detail-oriented, and familiar with chiropractic office workflows.

What We Offer

• Starting pay: $5.50 per hour
• Guaranteed $0.50 raise after 60 days
• Monday to Friday schedule
• No weekends
• Shift: 9:00 AM–5:30 PM EST
• 100% remote work
• Paid company holidays
• Paid vacation days
• Paid sick leave

Key Responsibilities

• Handle inbound and outbound patient calls
• Schedule, confirm, reschedule, and cancel chiropractic appointments
• Manage new-patient intake and update patient information
• Coordinate follow-up visits and treatment-plan appointments
• Verify insurance eligibility and chiropractic benefits
• Assist with prior authorizations, referrals, and basic claims follow-up
• Communicate patient balances, copays, and billing information
• Maintain accurate patient records in EMR/EHR or practice-management systems
• Upload and organize patient documents, imaging reports, and referrals
• Coordinate with chiropractors, front-desk staff, insurance companies, and patients
• Follow up with missed appointments and inactive patients
• Maintain strict patient confidentiality and comply with HIPAA requirements

The role builds on the core Chiropractic Medical VA duties of patient communication, scheduling, insurance verification, billing assistance, records management, and HIPAA compliance.

Required Qualifications

• At least one year of direct experience supporting a U.S.-based chiropractic practice
• Strong knowledge of chiropractic office workflows
• Experience with patient scheduling, intake, insurance verification, and follow-ups
• Familiarity with chiropractic terminology and treatment plans
• Experience using EMR/EHR, CRM, or chiropractic practice-management software
• Excellent spoken and written English
• Strong customer service and patient communication skills
• Excellent organization, accuracy, and multitasking abilities
• Ability to work independently with minimal supervision
• Reliable high-speed internet connection
• Quiet and professional home workspace

Preferred Experience

• Chiropractic insurance-benefit verification
• Workers’ compensation or personal injury cases
• Motor vehicle a ---------- patient coordination
• Referral and medical-record requests
• Chiropractic billing or claims follow-up
• Reactivation and recall campaigns
• Experience using systems such as ChiroTouch, Jane, ECLIPSE, ChiroFusion, and Genesis Chiropractic Software
• AdvanceMD, Athenahealth, eClinicalWorks, or similar platforms

Candidates with hands-on experience using another medical practice-management system may still be considered if they understand scheduling, patient communication, treatment coordination, and insurance workflows.

How to Apply
Please send the following:

• Updated resume
• A two- to three-minute introduction video explaining your experience and why you are a good fit for the role

Send your application to:
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Please use the subject line:
Application – Chiropractic Medical VA