Customer Support and Data Operations - Accounts Payable Automation Software

LeapAP is an accounts payable automation software focused on property management, based in Canada, and serving clients in the US and Canada.

Our team is small, but has previously built leading SaaS and fintech companies. There are many opportunities for growth, mentorship, and greater ownership for someone who's interested in startups, property management, accounting, and fintech.

We're looking for someone to join our operations team to execute in one or more of the following areas:

1. Data: validating/correcting automatically extracted invoice data, processing of received invoices that our system couldn't process automatically, mapping global vendors from our system to those of our clients in their property accounting systems.

2. Customer support for our software via our email /ticketing system. Our users are primarily property managers, property accountants, management company head office staff, vendors, and board members.

3. Utilities: assisting with various operations relating to our utility portal invoice auto-retrieval system.

The role is full-time (about eight hours per day), scheduled during our Eastern Time business hours. The start date is October 12 2026.