Ops Coordinator | $1,200 USD/month + commission

We’re hiring an Operations Coordinator to help manage the day-to-day operations of a growing U.S. cleaning company.

This is a hands-on operations role, not a traditional VA or admin position.

You’ll be responsible for:

Managing and monitoring the cleaning schedule
Coordinating cleaners and handling call-outs, delays, and schedule changes
Communicating with U.S. clients
Resolving client and cleaner issues
Monitoring job quality and coordinating re-cleans when needed
Following up on outstanding issues until they are fully resolved
Keeping operations organized and making sure nothing falls through the cracks
Following SOPs and identifying ways to improve operations
We're Looking For Someone Who
Has excellent spoken and written English
Is highly organized and proactive
Can handle multiple issues at once
Is comfortable making decisions without constant direction
Stays calm when things go wrong
Takes ownership and follows problems through to resolution
Is reliable, punctual, and comfortable learning new software
Experience in operations, scheduling, dispatch, customer service, property management, home services, logistics, or similar roles is a plus.

Schedule
Monday-Friday, 10:00 AM-7:00 PM Central Time

One 30-minute break.

You must be fully available and actively working during these hours. No overlapping jobs or freelance work.

How to Apply:
Do not send a generic application.

Create and send a new 1-minute video explaining:

Your relevant work experience
Why you believe you are a good fit for this role

We’re looking for someone who takes ownership, solves problems, and closes the loop.