E-commerce Store Manager / Virtual Assistant / SEO / Social Media (Shopify Stores)

ABOUT US
We are Romir LLC, a US-based e-commerce company that owns and operates 15 direct-to-consumer Shopify brands across wellness, sleep, oral care, and home. Every brand has its own TikTok, Instagram, Facebook , and YouTube presence, and we publish content daily using a mix of our own automation tools and hands-on work. We're a lean team that uses AI and automation heavily, and we need a sharp, reliable person to own our organic social media and keep every account healthy and growing.

THE ROLE
As our Social Media Manager, you will run the day-to-day organic social presence of all 15 brands. You'll keep accounts active and safe, publish and schedule content, engage with our audience, spot what's working, and turn trends into content ideas for our creative team. Part of our posting is automated, so you'll also be the human who checks everything is running correctly, handles account security checks and verifications, and fixes anything the automation can't.

This is a hands-on role for someone who lives on TikTok and Instagram, understands how each platform works, and is extremely organized across many accounts at once.

WHAT YOU'LL DO

1. Account Management (15 brands)

• Keep every brand's TikTok, Instagram, Facebook , and YouTube account active, secure, and in good standing
• Handle login checks, security verifications, and platform challenges on our dedicated devices and browser profiles
• Keep profiles, bios, links, profile pictures, and highlights up to date and on-brand
• Keep an account tracker with status, followers, and any issues for every account
• Follow each platform's rules closely and flag any warnings or restrictions immediately

2. Content Publishing

• Schedule and publish daily posts, Reels, TikToks, Shorts, and Stories for every brand
• Write captions, hashtags, and on-screen text that fit each brand's voice
• Check automated posts every day and fix anything that failed, posted incorrectly, or needs removing
• Repurpose our video ads and product content into organic formats for each platform
• Keep a content calendar for every brand

3. Community Management

• Reply to comments and DMs quickly and in each brand's voice
• Send product and order questions to our Customer Support team
• Hide or report spam, and flag negative feedback or anything urgent
• Spot common customer questions and objections, and share them with the team

4. Trends & Content Ideas

• Watch TikTok and Instagram trends, sounds, and formats in our niches every day
• Send weekly content ideas and hooks to our Creative Strategist / Video Creator
• Study competitor and top-performing accounts and share what's working for them
• Test new formats (carousels, slideshows, talking-head, UGC-style, trends) and report results

5. Community Platforms

• Take part in relevant online communities (like ---------- and Facebook groups) as the brand, openly and honestly, following each community's rules
• Answer questions helpfully and share useful content, not spam
• Never post fake reviews, fake accounts, or misleading claims (this is a hard rule)

6. Reporting

• Track followers, views, engagement, link clicks, and top posts for every brand in Google Sheets
• Send a weekly report: what grew, what flopped, top 3 posts, and ideas for next week
• Flag accounts that are stuck, restricted, or underperforming

A TYPICAL DAY

• Morning: check all accounts for security prompts, warnings, and failed or wrong posts
• Midday: publish and schedule content, and write captions
• Afternoon: reply to comments and DMs, research trends, and send ideas to the creative team
• Every Monday: send the weekly social report

TOOLS YOU'LL USE

• TikTok, Instagram, Facebook , YouTube, and Reddit
• Scheduling tools (Upload-Post or similar)
• Multi-account browser profiles (AdsPower or similar)
• Google Sheets, Docs, and Drive
• Canva and CapCut for quick edits
• ---------- (team communication)
• AI tools like ChatGPT and Claude for captions and ideas

Don't know every tool? We'll train you, as long as you learn fast.

REQUIREMENTS

• 1+ years managing social media accounts for brands (e-commerce is a big plus)
• Deep understanding of TikTok and Instagram: trends, sounds, algorithms, and account safety
• Experience managing many accounts at once without mixing them up
• Excellent written English and a natural, casual social media voice
• Extremely organized and consistent, with no missed days
• Reliable internet, a quiet workspace, and a backup plan
• Available for at least part of US daytime hours

NICE TO HAVE

• Experience growing a TikTok or Instagram account from zero
• Experience with AdsPower, multi-account browsers, or managing accounts on multiple devices
• Basic video editing in CapCut
• Experience with Reddit or community marketing done the right way
• Understanding of TikTok Shop or social commerce

SCHEDULE & PAY

• Full-time, 40 hours per week
• $500-$700 per month depending on experience
• Paid test task for shortlisted applicants
• Performance-based raises and bonuses as our accounts grow

WHY WORK WITH US

• Long-term, stable, full-time role with a growing US company
• Run social for 15 brands and build a portfolio most social media managers never get
• Work alongside a creative team producing AI and UGC-style video every week
• Room to grow into a Head of Social role as we scale

HOW TO APPLY
1. Join our ---------- : ---------- .gg/romir
2. Open a ticket and include:

• Links to social accounts you've managed, with results (followers, views, or growth)
• The most accounts you've managed at once
• Your answer to this: "A brand's TikTok views suddenly dropped from 5,000 to 200 per video. What do you check and what do you do?"
• Your expected monthly rate

3. Wait for us to reply in your ticket.

Applications without account links won't be reviewed. If you can't use ---------- , message us here on OnlineJobs.ph instead. Shortlisted applicants get a paid test.