Cleaning Company Operations & Sales Virtual Assistant

We are a professional residential and commercial cleaning company based in Toronto, Canada. We are hiring an experienced Operations & Sales Virtual Assistant to manage our daily operations, handle customer inquiries, convert leads into bookings, and coordinate our cleaning teams.

THIS IS NOT AN ENTRY-LEVEL POSITION.
We require someone with at least ONE YEAR of verifiable experience working directly for a cleaning company. Candidates without this experience will not be considered.

MANDATORY REQUIREMENTS

• Minimum 1 year of experience working for a residential or commercial cleaning company.
• Exceptional spoken and written English, with excellent communication and professional phone etiquette.
• Proven sales experience, including lead conversion, customer follow-ups, handling objections, and closing bookings.
• Hands-on experience with BookingKoala or comparable CRM software, such as Jobber, Housecall Pro, or Launch27.
• Experience scheduling cleaning appointments, coordinating cleaners, and handling customer service issues.
• Strong organizational skills, attention to detail, and the ability to work independently.
• Reliable internet, a professional headset, and a quiet working environment.
• Availability during Toronto business hours (Eastern Time).

HOW TO APPLY
Your application MUST include:
Your resume detailing your cleaning company experience.
The CRM systems you've used and your experience with each.
A 60–90-second voice recording introducing yourself and explaining your cleaning industry and sales experience.
WhatsApp phone number.

Applicants who fail to follow these instructions or do not meet our mandatory requirements will not be considered.