Customer Support Specialist
Confidential employer
We’re Hiring: Customer Support Specialist (Full-Time | Remote)
Are you a strong communicator who loves helping others and thrives in fast-paced environments? We’re looking for a Customer Support Specialist to join our growing remote team!
About the Role:
You’ll be the first point of contact for our virtual event attendees and customers, with chat and email support. You’ll also help moderate online communities and provide on-the-ground support during virtual events.
What You’ll Be Doing:
Provide support via email, SMS, and chat
Moderate and engage in community platforms (e.g., Facebook Groups)
Support customers during live virtual events
Collaborate with internal teams and track feedback
Requirements:
Fluent English (spoken & written)
Previous experience in customer support or call roles (required)
Strong communication and multitasking skills
Stable internet connection & camera-ready for team/client calls
Proficiency with support tools, SMS platforms, and CRMs
Pay:
Starting at 3
Increases based on performance and time with the company
We’re Hiring: Customer Support Specialist (Full-Time | Remote)
Are you a strong communicator who loves helping others and thrives in fast-paced environments? We’re looking for a Customer Support Specialist to join our growing remote team!
About the Role:
You’ll be the first point of contact for our virtual event attendees and customers, with chat and email support. You’ll also help moderate online communities and provide on-the-ground support during virtual events.
What You’ll Be Doing:
Provide support via email, SMS, and chat
Moderate and engage in community platforms (e.g., Facebook Groups)
Support customers during live virtual events
Collaborate with internal teams and track feedback
Requirements:
Fluent English (spoken & written)
Previous experience in customer support or call roles (required)
Strong communication and multitasking skills
Stable internet connection & camera-ready for team/client calls
Proficiency with support tools, SMS platforms, and CRMs
Track this external role
Sign in to save this listing and apply through the original source.
Sign in to SaveReport JobOpen Original Listing