Business Development & Social Media Specialist (Virtual Assistant)

About the Role
We are seeking a proactive, organized, and confident Business Development & Social Media Specialist to support our outreach and online growth. In this role, you will be the bridge between local community partners, prospective clients, and our digital audience.

You will handle a balance of direct B2B/B2C communication (warm sales outreach, cold calling/follow-up, local business partnerships) and creative social media management (short-form video editing, scheduling, and community engagement across Instagram and TikTok).

Key Responsibilities
1. Outreach, Partnerships & Sales Support
Local Business Outreach: Research, identify, and compile target lists of local businesses, corporate offices, residential communities, and potential cross-promotional partners.

Email & DM Outreach: Execute tailored cold and warm email /message sequences to pitch collaborative events, corporate packages, and promotional offers.

Phone Outreach & Follow-ups: Make outbound sales follow-up calls, answer lead inquiries, confirm event details, and re-engage dormant contacts.

Pipeline Management: Track and maintain leads, outreach status, and partnership conversations in our CRM / project management tracker.

2. Social Media Management (Instagram & TikTok)
Short-Form Video Editing: Edit raw footage provided by the team into high-energy, engaging Reels and TikToks (adding trending audio, captions/subtitles, hooks, and on-brand cuts using CapCut, Canva, or Premiere).

Content Planning & Scheduling: Plan the monthly content calendar, draft compelling captions, research targeted local hashtags, and schedule posts via tools like Metricool, Later, or Meta Business Suite.

Community Engagement: Monitor notifications, reply promptly to comments, handle direct messages (DMs), and interact with local community and partner accounts to build brand awareness.

Performance Tracking: Monitor view counts, engagement rates, and top-performing hooks to refine future content strategies.

Qualifications & Requirements
Language & Communication: Exceptional verbal and written English skills with a clear, professional conversational tone for calls and email s.

Experience:

Minimum 1–2 years of experience in sales development, lead generation, or outbound outreach (phone + email ).

Minimum 1–2 years managing and growing Instagram and TikTok accounts for small businesses or creators.

Technical Skills:

Proficiency with short-form video editing (CapCut, InShot, or similar).

Familiarity with scheduling tools (Meta Business Suite, Later, Planoly, etc.) and CRMs/spreadsheets (Google Sheets, Notion, or Airtable).

Reliable high-speed fiber internet (minimum 25–50 Mbps) with a dedicated power/internet backup setup.

Quality USB headset/microphone for crisp, echo-free phone/VoIP calls.

Working Hours: Willing and able to work during US Central Standard Time (CST) business hours to make live calls and coordinate real-time.