Inbound Sales VA: Answer Calls & Book Cleaning Jobs (US Cleaning Company)

Answer inbound calls from customers asking about our cleaning services
Ask the right questions (home size, type of cleaning, frequency, date) and give quotes using our pricing guide
Handle common objections ("that's too expensive," "I need to think about it") and close the booking on the call
Schedule jobs in our booking system/calendar
Follow up by call or text with leads who didn't book right away
Log every call and lead in our CRM or spreadsheet
Respond to texts and messages from customers when needed
Excellent spoken English with a clear, natural accent (this is the most important skill)
At least 1 year of experience in phone sales, appointment setting, or a call center (US clients preferred)
Comfortable asking for the sale, not just giving information
Friendly, patient, and professional, even with difficult callers
Reliable internet (backup connection preferred), a quiet workspace, and a good headset
Available during US Eastern Time business hours
Experience in home services (cleaning, HVAC, plumbing, etc.)
Familiarity with tools like [RingCentral / OpenPhone / Jobber / Housecall Pro / GoHighLevel]
How to Apply
To be considered, you must include ALL of the following:

Start your message with the words "ShinePro Closer" so we know you read the full post
A short voice recording (1–2 minutes) introducing yourself and your sales experience (Vocaroo or Google Drive link)
A second recording pretending a customer just called asking, "How much for a 3-bedroom house cleaning?" Show us how you'd respond.
A screenshot of your internet speed test (speedtest.net)

Applications without the voice recordings will not be reviewed.