Part-Time Communications Trainer

Job Title: Part-Time Communications Trainer (Remote)

Rate: ₱900 per hour
Schedule: Flexible days and hours, 5 to 10 hours per week
Setup: Fully remote (virtual training)
Pay Schedule: Every 5th and 20th of the month

About Us
We are a dynamic, client-focused firm providing HR, payroll, and benefits services to small and mid-sized businesses across the U.S. Our team is committed to delivering accurate, compliant, and efficient HR and payroll solutions, and clear, professional communication with our clients is at the heart of that work.

About the Role
We're looking for an experienced Communications Trainer to help our associates communicate confidently and professionally with U.S.-based clients, mainly through email and occasionally over the phone. You'll design and deliver virtual training sessions, either in groups or one-on-one depending on each associate's needs, and help our team build the skills to write clear email s, handle client calls with ease, and represent our company well.

Responsibilities
Conduct virtual training sessions for associates, both in groups and individually, based on assessed needs.
Train staff on professional business email writing for U.S. clients, including tone, clarity, structure, grammar, and etiquette.
Coach associates on phone communication skills such as active listening, call flow, handling difficult conversations, and speaking with clarity and confidence.
Help associates understand American business culture and communication expectations.
Assess each associate's communication skills and create tailored training plans.
Review sample email s and call recordings, and give constructive, actionable feedback.
Develop practical training materials, templates, exercises, and role-play scenarios relevant to HR, payroll, and benefits client interactions.
Track associate progress and provide regular updates to management.

Qualifications
Excellent written and spoken English.
Proven experience as a communications trainer, language coach, or similar role, ideally in a BPO, customer service, or corporate setting.
Strong understanding of U.S. business communication standards and culture.
Ability to adapt training style to different skill levels and learning needs.
Comfortable delivering training through video conferencing tools (e.g., Zoom, Google Meet, Microsoft Teams).
Reliable internet connection and a quiet, professional workspace.
Organized, patient, and able to give feedback in a supportive, encouraging way.

Nice to Have
Experience training teams that serve U.S. clients.
Familiarity with HR, payroll, or benefits terminology.
Certification in business communication, ESL/TESOL, or corporate training.

What We Offer
Competitive hourly rate of ₱900.
Flexible schedule you can arrange around your availability.
Fully remote work.
Reliable, on-time pay every 5th and 20th of the month.
The chance to make a real impact on a growing, client-focused team.

How to Apply:
If you are a detail-oriented HR professional with U.S. experience and a passion for helping businesses run smoothly, we’d love to hear from you. Please submit your resume using the link below:
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