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Customer Support

Credit repair specialist

Confidential employer

Posted 9/27/2026Rate visible after sign-upSource: Curated from source
Customer Support
Lead Generation
CRM
Research
About the Role

Page Sales Funnel Design
Custom Graphic Design
Advanced Integration
Funnel Strategy Creation
Sales Page Design
Landing Page Design
Lead Capture Page
Offer Page Design
Thank You / Confirmation Page
Content Copywriting for All Pages
Conversion-Focused Page Layout
Mobile-Responsive Design
In-Depth Business Analysis
Target Audience Research
Competitor Analysis
Customer Journey Design
Funnel Strategy Development
Lead Generation Strategy
Offer Creation
Lead Magnet Creation
Main Offer Development
Sales Conversion Strategy
Customer Follow-Up Strategy
7 -Email Follow-Up Sequence

Email Sequence Copywriting

Email Automation Setup
Automated Lead Nurturing
Welcome Email Automation
Lead Follow-Up Automation
Customer Re-Engagement Automation
7-Message SMS Follow-Up Sequence
SMS Sequence Copywriting
SMS Automation Setup
Automated Lead Follow-Ups
Appointment Reminder Automation
Customer Communication Automation
CRM Pipeline Setup
CRM Automation
Lead Management System
Automated Lead Assignment
Customer Tracking
Sales Pipeline Organization
Automated Follow-Up Workflows
Customer Journey Tracking
Ad Strategy Creation
Advertising Campaign Creation
Ad Campaign Setup
Ad Copywriting — 3 Variations
Ad Creative Design — 3–5 Variations
Audience Targeting
Campaign Optimization
Conversion Tracking
Total Ad Campaign Management — 30 Days
Meta Pixel Integration
Advertising Pixel Integration
Conversion Event Tracking
Payment Gateway Setup
Invoice Creation and Automation
Third-Party Tool Integrations
Zapier Integration
Make Integration
n8n Integration
Calendly Integration
CRM Integration

Email Platform Integration
SMS Platform Integration
Complete Done-For-You Package Delivery
Complete Funnel Development
Marketing Automation Setup
Complete Advertising Strategy
Automated Appointment Booking
Automated Missed-Call Text Back
Lead Qualification Questionnaire
Automated New Client Onboarding
Abandoned Form Follow-Up
Automated Review Requests
A/B Split Testing for Landing Pages
Conversion Rate Optimization (CRO)
Analytics Dashboard
Lead Source Tracking
Funnel Performance Reporting
Complete Funnel Testing
Automation Testing
Payment Processing Testing
Form Submission Testing
Mobile and Desktop Testing
Integration Verification
Final Funnel Review
Project Delivery Within Agreed Timeline
Ownership of All Funnel Assets and Accounts
Training on How to Manage the Funnel
Review and analyze consumer credit reports from Experian, Equifax, and TransUnion.
Identify potentially inaccurate, incomplete, outdated, or unverifiable information.
Prepare personalized credit dispute letters in accordance with applicable US consumer protection laws.
Assist with disputes involving collections, charge-offs, late payments, repossessions, inquiries, and other negative accounts.
Track dispute submissions, investigation results, and bureau responses.
Maintain organized records of client disputes and progress.
Monitor credit report updates and document changes.
Assist with preparing CFPB complaints and supporting documentation when appropriate.

Client Management & Customer Service

Communicate professionally with clients through email , phone, text, and CRM platforms.
Provide monthly client updates and progress reports.
Follow up with clients regarding missing documents and required information.
Respond to client questions and provide general updates about their credit repair process.
Maintain accurate client records and ensure timely follow-ups.
Schedule consultations and appointments.

Administrative & Software Responsibilities

Work with credit repair software such as DisputeFox, Credit Repair Cloud, or similar platforms.
Update client accounts and dispute tracking spreadsheets.
Organize credit reports, dispute letters, bureau responses, and supporting documents.
Assist with client onboarding and intake forms.
Maintain confidentiality of sensitive client information.
Assist with additional administrative tasks as needed.

Required Qualifications

Previous experience working for a US-based credit repair company is strongly preferred.
Knowledge of the Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA).
Familiarity with Experian, Equifax, and TransUnion credit reporting procedures.
Experience preparing credit dispute letters.
Excellent written and spoken English communication skills.
Strong attention to detail and organizational skills.
Ability to work independently and meet deadlines.
Reliable internet connection and a quiet working environment.
Comfortable working US business hours.

Preferred Experience

DisputeFox
Credit Repair Cloud
SmartCredit
CFPB complaint processes
FTC identity theft reporting procedures
Microsoft Excel and Google Sheets
CRM and customer relationship management systems
Client onboarding and customer support

Ideal Candidate

We are looking for someone who is proactive, trustworthy, organized, and passionate about helping people improve their financial opportunities.

The ideal candidate understands that credit repair requires accuracy, professionalism, consistency, and excellent communication.

We are not looking for someone who simply sends generic dispute letters. We want someone who understands how to review credit reports, identify legitimate reporting concerns, prepare accurate documentation, and maintain organized client files.

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