BILLING & PAYROLL SPECIALIST

ABOUT US & WHAT WE NEED:

We’re a full-service accounting firm specializing in clients in the home care industry. As we continue to grow rapidly, we’re looking for an experienced billing & payroll specialist to manage our client accounts.

The ideal candidate will have a strong background in billing, payroll, financial reporting, and financial planning & analysis. Home care industry experience is a plus, and the ability to manage multiple client accounts simultaneously is essential.

We value and encourage curiosity. Sometimes we know the answer, sometimes we don’t. What’s most important is asking a question if we need help finding it.

We’re a mom-owned business that believes work should support life, not compete with it. We take pride in being a progressive firm, committed to modernizing accounting processes and making the industry more human, approachable, and yes, even a little fun.

Key Responsibilities:

1. Billing & Invoicing

• Manage and send shift confirmation email s to clients and follow up on late confirmations
• Transfer and review invoices for multiple locations based on caregiver timesheets, ensuring accuracy
• Process payments and apply them to appropriate accounts in QuickBooks
• Reconcile billed services with confirmed timesheets to ensure accuracy of client invoices
• Manage new client onboarding EFT forms and follow up on outstanding payments
• Resolve billing discrepancies with both client and operations teams
• Prepare and send billing summaries to clients

2. Payroll Administration

• Review and reconcile caregiver hours through payroll tie-out to ensure accuracy before submission
• Process weekly or bi-weekly payrolls
• Administer payroll adjustments (e.g., overtime, bonuses, deductions, benefits, leave, terminations, and garnishment/withholding entries)
• Send out payroll previews to clients for review and approval
• Process approved payrolls
• Process manual checks and print paycheck letter, if required

3. Reporting & Analysis

• Generate billing & payroll reports for Manager review
• Flag unusual patterns, discrepancies, or opportunities to improve financial efficiency

4. Collaboration

• Work closely with the Accounting Department to reconcile accounts receivable, deposits, and payroll expenses
• Partner with Client Operations to resolve timekeeping discrepancies, verify service hours, and maintain accurate client records
• Provide responsive support to location owners and location managers regarding billing & payroll inquiries

Preferred Skills

• Proactive, self-starter and comfortable with ambiguity, connecting the dots
• Advanced knowledge of Microsoft Excel
• Familiarity with the home care or elder care industry
• Strong organizational and time management skills; able to handle multiple client accounts and meet hard deadlines
• Thrives in a fast-paced, high-growth environment
• Comfortable learning and adapting to various new tools and systems quickly
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• Interest in process improvement, automation, and AI
• Curious and resourceful, with a willingness to research and investigate complications

HOW TO APPLY
Send the following through OnlineJobs.ph:
1. Your resume
2. A short message about your billing and payroll experience
3. The billing, payroll, and accounting software you have used
4. Your expected monthly salary