Independent Medical Administrative Service Provider

Zocdoc, Intake, Scheduling & eCW/EHR Support
Company: Exxceed Wellness, doing business as Aurevia Health Solutions
Engagement type: Independent Service Provider / Contractor
Location: Philippines — remote work from a private, secure home office
Openings: 2
Start: IMMEDIATELY

Compensation: US$28 per accepted 8-hour Service Block (equivalent to US$3.50 per service-block hour), plus possible additional fees for approved defined work packages.
Potential earnings: Up to US$840 in a 30-day month when 30 Service Blocks are offered, accepted, and completed at the standard US$28 rate.

Important: This is an independent-contractor engagement with Exxceed Wellness d/b/a Aurevia Health Solutions, not employment. Service Blocks are offered based on client demand and business needs; no minimum number of Service Blocks, hours, or monthly income is guaranteed.

About Exxceed Wellness d/b/a Aurevia Health Solutions
Exxceed Wellness, doing business as Aurevia Health Solutions (“Aurevia”) provides shared, nonclinical administrative support to U.S. healthcare practices. We help with Zocdoc booking workflows, intake coordination, scheduling administration, insurance-information collection and verification support, and authorized administrative data entry in eClinicalWorks (eCW) and other approved systems.
We are building a small, privacy-first contractor network and are looking for two dependable, long-term independent medical administrative service providers. This is an opportunity for experienced healthcare VAs who want recurring, flexible work opportunities while supporting U.S. practices with accurate, timely, secure administrative services.

Why Apply

• Earn US$28 for each accepted and completed 8-hour Service Block.
• Potential to earn up to US$840 in a 30-day month at 30 accepted and completed standard Service Blocks.
• Opportunity to receive recurring Service Block offers as Aurevia’s client demand grows.
• Work remotely from your private home office.
• Choose whether to accept future offered Service Blocks.
• Build experience with U.S. medical-administration workflows, including Zocdoc, patient intake, scheduling, insurance administration, and authorized eCW/EHR work.
• Work with a small operations team that values accuracy, privacy, communication, secure handoffs, and long-term professional relationships.

Illustrative earning potential — not a guarantee
Accepted and completed Service Blocks in a 30-day month Standard fee per Service Block Illustrative total
10 US$28 US$280
15 US$28 US$420
20 US$28 US$560
26 US$28 US$728
30 US$28 US$840

Actual offered blocks and earnings depend on client demand, business needs, your submitted availability, your decision to accept offered Work Orders, successful completion of accepted Work Orders, quality, privacy/security compliance, and continued access authorization. The examples above are illustrations only and are not a promise of future work, minimum income, or employment.

What You Will Do
When you voluntarily accept a Service Block Work Order from Exxceed Wellness d/b/a Aurevia Health Solutions, you may be asked to perform authorized, nonclinical tasks such as:

• Monitor an approved Zocdoc booking queue and booking notifications.
• Review new bookings, cancellations, reschedules, and patient-provided administrative information.
• Process clearly eligible administrative booking items using written practice rules.
• Send client-approved intake forms, consent forms, patient instructions, and insurance-card requests through approved systems.
• Search for an existing patient record and help prevent duplicate charts using the approved workflow.
• Create or update permitted demographic, contact, guarantor/subscriber, insurance, appointment, intake-status, and document-indexing fields in eCW/EHR systems.
• Reconcile Zocdoc booking information with approved EHR or scheduling calendars.
• Upload and index approved administrative documents, such as photo IDs, insurance cards, signed forms, referrals, authorizations, and intake documents.
• Perform insurance eligibility/benefits administrative tasks only when authorized in the Work Order and client workflow.
• Record actions, task status, pending items, deadlines, and next steps in the secure task queue.
• Escalate incomplete information, duplicate-chart risks, schedule conflicts, safety messages, clinical questions, and other exceptions under the written workflow.
• Complete a secure task handoff at the end of an accepted Service Block when required.

What You Will Never Do
This is a strictly nonclinical administrative role. You will not:

• Give medical, mental-health, medication, diagnostic, treatment, or insurance-coverage advice.
• Perform clinical triage, counseling, crisis intervention, emergency response, or 911/988 monitoring.
• Write, edit, sign, attest to, or authenticate clinical notes, diagnoses, treatment plans, progress notes, or psychotherapy notes.
• Select or change ICD-10, CPT, modifiers, billing codes, diagnoses, medications, allergies, orders, or clinical documentation.
• Use a clinician’s password, MFA code, electronic signature, or other credentials.
• Make independent clinical acceptance/rejection decisions.

Service-Block Model
This engagement with Exxceed Wellness d/b/a Aurevia Health Solutions is based on discrete Service Block Work Orders, not a permanent employee schedule.

• Exxceed Wellness d/b/a Aurevia Health Solutions may offer available 8-hour Service Blocks or defined work packages in advance.
• We are seeking providers interested in recurring opportunities and building a long-term professional relationship as client demand grows.
• You may accept or decline future offered Service Blocks in your discretion.
• If a Service Block is offered, accepted, and completed at the standard rate, the fee is US$28 unless the Work Order states a different rate.
• If you accept a block, you must meet the agreed nonclinical scope, response standards, security requirements, and secure-handoff requirements for that accepted block.
• Sample availability may include coverage blocks aligned to 8:00 a.m.–12:00 midnight Pacific Time, including weekends. This does not require you to accept any future block.
• You may work with other clients, provided there is no conflict of interest and you protect all confidential information.
• Exxceed Wellness d/b/a Aurevia Health Solutions maintains backup continuity coverage for blocks that are not accepted or need to be transferred.
• There is no guaranteed minimum number of Service Blocks, hours, payments, or monthly income.

Required Qualifications
Please apply only if you meet all of the following requirements:

• At least 2 years of recent experience in U.S. healthcare administration, medical virtual assistance, medical scheduling, patient intake, EHR support, insurance verification, or a closely related role.
• Strong written and spoken English, with clear, professional, empathetic communication.
• Demonstrated accuracy, attention to detail, organization, and ability to follow written workflows exactly.
• Experience with at least one EHR, EMR, practice-management, scheduling, patient-intake, or medical CRM system.
• Comfortable handling patient demographic information, appointment data, insurance-card information, and administrative healthcare documents with care and confidentiality.
• Willingness and ability to complete HIPAA/privacy/security training before receiving access.
• Comfortable working only within nonclinical administrative boundaries and escalating clinical, safety, and exception items immediately.
• A private, quiet, secure home-office setup where no unauthorized person can see, hear, or access patient/client information.
• A reliable computer suitable for secure remote work, updated operating system, current anti-malware protection, screen lock, and ability to use MFA.
• Reliable primary internet plus a realistic backup connection or contingency plan.
• Ability to issue a compliant invoice and manage your own tax and independent-contractor obligations in the Philippines.
• Willingness to sign Exxceed Wellness d/b/a Aurevia Health Solutions’ Independent Service Provider Agreement, confidentiality agreement, privacy/HIPAA subcontractor addendum, security attestation, and individual work orders.

Preferred Qualifications
These are preferred, but not mandatory:

• Hands-on eClinicalWorks (eCW) experience.
• Experience with Zocdoc, patient portals, telehealth administrative setup, payer portals, or U.S. behavioral-health/mental-health practices.
• Experience with U.S. insurance eligibility and benefits verification, prior-authorization tracking, referrals, or intake-document management.
• Previous HIPAA training or experience working for a U.S. covered entity or business associate.
• Experience with secure task queues, SOPs, quality checks, documentation, and remote handoffs.
• Experience supporting California-based practices or working with Pacific Time service commitments.

Security and Privacy Requirements
Because this role may involve U.S. protected health information (PHI), strict privacy and security are essential. You must be willing to:

• Use your own unique system credentials and MFA; never share passwords, MFA codes, or client access.
• Use only Exxceed Wellness d/b/a Aurevia Health Solutions-approved or client-approved systems and communication channels.
• Work only from a private, secure location; do not work from public places or shared computers.
• Never download, print, screenshot, photograph, screen-record, or store patient information outside approved systems.
• Never use personal email , personal messaging, personal cloud storage, USB drives, or unapproved AI/chatbot tools with patient or client information.
• Report a suspected privacy, security, phishing, credential, device, or data i ---------- immediately.
• Allow only you—not family, friends, roommates, or coworkers—to view or handle patient/client information.

How We Evaluate Candidates

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